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"efficient shuttle, friendly quick check in, large comfy room, quiet, nightclub style sports bar 100 yards away for a beer, recommended "

"The hotel is good but the check-in process sucks. I’ve stayed here about 4 times in the last 18 months as I travel to an office in the financial district and like the proximity. I usually arrive to check-in around 6pm after being in the office all day and this is the 3rd time that I had to wait at least 30 minutes for my room to ready even when “check-in” is 3pm. With so many options in the financial district I won’t be staying here again even though I like the rooms, the shower and general layout. Don’t say check-in is 3 when most of the time it’s not because you cater to airline crews and let them stay in their rooms until late. I don’t know this is true but every time I has to wait it a lot of airline crew were meeting in the lobby to leave and then magically my room was ready thirty minutes later "

"I often return to Harmony Suites Spacious suites Comfortable bed Convenient location Good value"

"One of the workers at the desk was horrible. She doesn’t know say hi, no eye contacts, I requested the room not next to the elevator, but she gave me right next to the elevator without saying any words, so I had to go downstairs to change my room then she said I need to pay more. I’ ve been traveling for 30years. I’ve never had that kind of experience. It’s hard to believe that kind of person is working at the hotel desk ."

"Clean rooms and nice staff"

"We arrived late in the evening after a nearly 4-hour technical flight issue delay on a long international flight. We booked the hotel assuming it was a quick & easy walk. We were confronted with huge signs stating pedestrian access was not possible and to use the shuttle service. Unfortunately, we had to search for more than 10 minutes just to find the tiny sign indicating the shuttle location (on the huge sign couldn't they have said WHERE to catch the shuttle?). We waited more than 30 minutes in the freezing cold, calling the hotel repeatedly, asking for the shuttle, only to get a recorded message that shuttles runs every 15-20 minutes. When we tried to reach the front desk by phone, it just rang & rang. When, after nearly an hour, arrived at check-in and asked about the shuttle delay, they dismissed & gaslighted us. Shocking. I tried to let it go. When we arrived to our room (exhausted after long flight & delays) we were shocked to find they put us in the wrong room class. We booked a king bed room and got a double. Back to reception and the terrible front desk staff just to be gaslighted once again - of course it wasn't their fault, it was the way we booked. Our booking confirmation clearly stated king room. They reluctantly, like it was a big favor, put us in king room. More issues with the morning shuttle as well. Thought this would be an easy way to layover (since Newark airport CLOSES at 9:00 PM) but we were WRONG. Never again. Terrible experience from start to end. "

"Good"

"Small building but very spacious, clean, new and modern. Lots of foods nearby, close to the mall, even closer to the bus stop to go to NY. Breakfast is sufficient enough. Although the room we were assigned to, has an air leak in their AC/Heating unit. Felt the cold breeze from the outside underneath it. But the room gets warm fast. But overall great for the price, would definitely come back again. "

"The pool was cold and the room had poor lighting. I didnt like how dim the room was. "