Chalets in Chautauqua County

"We ordered room service they told us to leave the tray on the floor outside not only did we not get our room cleaned in the morning no one picked up the tray until we called also we had a cleaning person knock on door asked if we needed anything I said well yes no one came to our room she told me yeah sorry we couldn’t get to your room all tell the night crew to clean your room during turn down service. We returned to our room at 10 pm nothing was done… cleaning crew has definitely gone down I have been here many times this has been very disappointing "

"Smooth check in. Continental breakfast had a good selection and staff were courteous "

"My second stay at that hotel. The staff was very kind and friendly, the facilities were spotlessly clean, and the room was comfortable and well-furnished. That's all I ever want from a hotel, and it was delivered."

"Wasn’t good breakfast "

"Room was clean and comfortable. TV channels are limited -couldn't find Fox News. "

"Everything at the Double Tree was wonderful, zero complaints!"

"Cockroaches in room, mold on edges of the wallpaper and shower, not many outlets to plug in phones. Very disappointing especially for the Clarion brand!"

"Felt like I stepped into a time capsule. Hot tub had dead bugs. My screen door didn’t lock in my presidential suite. Pretty dusty room. But besides that staff was wonderful. "

"Great location "