Find all hotels by Best Western in Chester Springs, PA

"The other guests were unbelievably loud and the walls felt paper-thin, I could hear the TV in the room next to ours well into 2 AM. The bed creaked loudly at the smallest movement, the suitcase stand was so wobbly it was hard to put our luggage on it; and the Internet was frustratingly slow, the kind of WiFi speed you would get at a three star hotel 15 years ago. The elevator rattled an awful lot and made a lot of unpleasant noise. Parking in the front was very limited and while there was a lot of parking in the back it didn't feel very safe, it was a bit isolated. This is the dumpiest Doubletree I've stayed at, I was surprised at the poor condition of the hotel. The area is also not very nice, have to drive everywhere and it doesn't feel like the safest place compared to other Doubletrees I have stayed at. The lobby was very pretty, the staff was helpful and nice, the room and bathroom were clean, but unfortunately it doesn't make up for the poor conditions of the hotel and room. Once the people next door turned off their TV at 2 AM I was able to have a decent night of sleep as long as I didn't move around too much. All in all, just an "OK" experience, I would definitely not stay here again. Highly recommend Boro Cafe nearby for coffee and pastries, Melting Pot for a romantic meal, and Harvest about 15 minutes north in PA for a great farm-to-table experience."

"Very friendly "

"Clean rooms and bathrooms redone nicely. Needs more upgrades to make the facility more up to date."

"Quick overnight stay. Clean, spacious . Breakfast and happy hour amenities were great"

"Staff was very friendly"

"Clean room/ friendly staff/ nice lobby / snacks store in front lobby "

"The staff was nice and through pictures and at first glance the property looks cute and quirky. I was given room 310 and immediately noticed the security lock was broken. I went back to the front desk and asked for a new room and he explained to me that they had broken them intentionally so none of the rooms had security locks. The room looked incredibly clean until I climbed into bed and found hair. I'm not sure the sheets or blankets had been changed. When I turned the lights off to head to bed I heard scurrying and caught a glimpse of movement. At first I thought it was a roach But after reading some of the other reviews and thinking about the noise , I realized it was rodents. I considered leaving for another hotel or even sleeping in my jeep. I was exhausted though and needed rest so I stacked everything on top of my luggage on top of the desk and slept with the light on hoping to reduce rodent activity and boldness. Everything smelled like cigarette smoke. There was some kind of domestic argument across the hall until 3 or 4am and I was certain I was going to have to call police. I grew up pretty poor so this wasn't exactly foreign to me, but I'm now a professional in my forties And can afford a little better accommodations. I trusted the Expedia rating when booking and now I realize I must be much more careful and read third party reviews. On top of it all Expedia double charged me, made it sound like my fault but they were able to work with the hotel to fix it."

"There wasn’t a business center at this location, but I needed a copy of something and they were accommodating and let me email it so I could get the copy I needed. All of the staff were very friendly and made you feel welcome. I will definitely stay here again."

"Great clean place to stay, the breakfast in the morning as well was good. Staff is incredible"