"名古屋の出張が多いですが、また利用したいと思いました。料金、お部屋、朝食、大変満足です。"

"Personnel très serviable."

"接客が素晴らしく、掃除の行き届いた清潔な部屋でした。ドライヤーやアメニティの一つ一つのクオリティが高くとても満足しました。 毎年一度箱根に行きますが来年もこのホテルにしようと思いました。"

"Great location. Right next to the Karuizawa station, outlet and snowfields. Shuttle scheduled to come every 15-30 minutes to take you around the resort, outlet and other snow fields. Staying at resort also gives you discounted rates with the ski lifts and gear rental. Spacious room. Great for families."

"スタッフの対応が素晴らしかった。 朝食ビュッフェはアイスが美味しかった。"

"全て満足です"

"Loved it!"

"What an amazing hotel. The highlight is the onsen, absolutely incredible. They have 2 onsen rooms, male and female. Both rooms have 2 onsens, indoors and outdoors, as well as a sauna. Changing rooms are clean with hair dryers, towels, lockers and other amenities. Staff were very kind, allowed us to borrow umbrellas when it was raining, they have a giftshop inside too. 10/10"