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"Nice hotel, private hot spring in room with fair price"

"Wonderful stay and relaxing"

"This is a very good hotel. Everything was excellent. Unfortunately, the “American breakfast” is not much of a diversion from the Japanese breakfast. The American breakfast needs a serious upgrade. That aside, and excellent hotel. "

"Very comfortable and spacious room with great views. Excellent breakfast buffet in a sunny big room. Shuttle bus service is prompt and good to have as hotel is on edge of town. Onsen was lovely, with great views and several different ones to try aswell as a relaxation area."

"bathroom need to remodel and landscape need to maintain up to standard level"

"溜めていたお風呂の湯を抜いたら、トイレ部の床が水びたしになりバスマットは、余分に持って来ていただきましたが設備の点検をお願い致します。"

"Classy International Hotel!!!"

"やや 宿泊費が高いが ゆっくりは出来た スタッフの柔軟な対応がありがたかった。"

"Amazing hotel. Everything was perfect. Congratulations. We regret we didn’t stay more,"

"Had a great experience, the view was stunning"

"100% perfect view of Fuji-san!! Short walk from Kawaguchiko Station and the route is generally flat and well lit at night. The property was very modern and minimalist. Room was clean but had some drain flies in the toilet. Very spacious and can easily fit four adults and luggage. Walls were not very sound-proof but was still acceptable. "