"I am wheelchair bound. When we arrived the property was resurfacing the parking lot & we had to park significantly further away from our room. We booked a roll in shower handicap accessible room. When we checked in they stated the property does not have roll in showers. We asked for more pillows upon check in & did not receive them until 4 pm the next day. The bed was hard and lumpy. The fire alarm in our room went off at 3 am and could not be turned off."