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"Best Express I've stayed at over the years!"

"Stayed there a few times, a great place, clean quiet perfect for resting. Staff is extremely polite and helpful. Enjoyed my stay."

"Hotel was closed for months. We were never notified. Called to find out increasing the number guest. Phone was answered by housekeeping who said the hotel wouldn’t be open until March. I guess Expedia was never notified by best western."

"Very clean and nice. Good eating options nearby. We didn't stay for breakfast so not sure about that. Parking was easy."

"Great stay"

"The staff were more engaged with their own conversations than actually welcoming me as a guest and focusing on my stay. It was especially striking because I was the only guest upon my arrival and the only guest at the buffet upon my arrival. When addressing me they rushed and then quickly returned to laughing and hanging out together"

"The building was well built, but there were unfortunately many issues with the property. This is obviously a spot for weddings, bar mitzvahs, sports events etc. and as a result, you feel like most guests are there to burn it down one night and leave. Screaming everywhere all the time. The "Hook and Ladder" bar/ steakhouse had no reservations and people were elbow to elbow screaming at each other. The downstairs bar had 5 or 6 seats and a hundred of people wanting to order a drink. Just not...

"Spacious and clean."

"Rooms was clean and well kept. Staff was very polite and friendly. Breakfast was good and hot good selection."

"Rooms was very clean Staff was very friendly"

"it was a short stay but the hotel was clean. Breakfast in the morning was great with different options. Ihop was also right there and walmart. All within easy walking distance."

"There was no was no one at the front desk every time I went there for check in I had to wait like 15 minutes for someone to show up and for check out it was no one at all"

"Breakfast was good. Property and surrounding area is beautiful. We did notice my sister who checked in immediately after us, got a completely different welcome. She was given water, was asked why she was visiting the area, was told about complimentary cookies. We got none of that. Staff seen around the property was not friendly. "

"Where do I start? Cleaning service was not explained had to be requested at check in. Towels were requested and I was told I have to pick them up from the front desk. Entire set was not available, I had to further request additional towels. After getting towels and entering shower, the soap dispenser was empty. Overall horrible service. When I spoke to front desk agent, they promised me 5000 Bonvoy points…still waiting."

"The grounds were gorgeous (Penn's woods) and very well kept. The staff was amazingly personable and helpul."

"Clean, quiet and very relaxing. A big thank you to the entire staff."

"Average stay"

"Once we arrived, check in was all virtual done in app. We got to the room and it was dirty, crumbs and hair strewn everywhere. We contacted front desk and she was nonchalant about it and offered no sympathy. We were expecting to use the pool when we arrived, this was the main reason we booked at this location. During breakfast at exactly 9am the curtain was closed on my wife as she was making her oatmeal. They could have waited out told her it’s closing time, that’s besides the point, breakfast...