Residences in Coeur de Chartreuse

"Terrible manera from the concierge who screamed at us because we forgot our key inside the room and he has to go to reception and get us the master key. He literally screamed and was extremely upset. He shouldn’t be working in hospitality if he cannot handle this type of situations. Innocent mistake that happens to guests frequently. Very disrespectful. He was angry at us and felt the need to show it with yelling and bad manners."

"Formidable"

"Bon sejour dans cette residence confortable et bien placée par rapport au centre ville. Je regrette toutefois que les linges de maison (draps, serviettes) ne soient pas fournis et surtout que cette information ne soit pas plus visible sur le site hotels.com. cela m’a occasionné un surcout qui aurait pu etre évité."

"Great location for ski lifts and great apartment. Very spacious and lovely views. "

"This is not a hotel for a traveler. It’s suited to family vacations in the mountains. No internet access in room, TV didn’t work, no linens, towels toilet paper, etc. Bring your own or pay for use of their linens, towels and hope the market is open for food and other needs. Parking? Yes, but a 200-meter hike with bags. "

"Simple and remote place"

"The staff were amazing and made the stay lovely- the spa areas was very relaxing and the room was clean and well furnished. Would certainly stay again!"

"Stunning location in the alps. The accomodation was picture perfect and the staff were very friendly and helpful. The chap who greeted us at reception on day1 was such a gentleman, very knowledgable, and very helpful. Excellent overall"

"Staff was helpful.Lack amenities such as paper towels "

"Très bel endroit pour profiter de la nature dans un massif superbe "

"L’appartement non nettoyé pas de prestation prévue ( piscine, jacuzzi, télévision tous hors service "