Find all hotels by Oakwood in Cold Spring Harbor, NY

"The staff that answered the phone prior to our arrival were somewhat rude when we inquired about a fee that was not listed in our reservation details. Simple question was asked with a cold, stern response. Front desk young man was very kind when he welcomed us. When we approached our room the door was open which was odd. The bar for hanging clothes was on the entry way table with all of the plastic hangers scattered next to it. It smelled like chinese food as if someone had just ate in the room. Linen was not as comfortable as I would prefer. TV was old and all of kids channels didnt have sound which was frustrated; we have a 4yr old. We didnt eat at the restaurant there but there are plenty of food spots in the area. Overall it wasnt bad just small issues that could be improved on. "

"Although I arrived late, the room I reserved was not available as I was not able to get in the door of the room assigned and no other room was available but the king bed. So I was offered a room with two double beds, which had a horrible odor the first night. The odor had dissipated some the second night, but the rooms are kind of dated. I am also experiencing itching and have a parent bite marks on my lower extremities. I had Little to no interaction with the staff and the desk clerk was courteous but was not able to fulfill my reservation as expected. "

"Pool and gym was very nice. Mattress and pillows the same, very dated, staff tends to on theirs phones rather than assisting. Cable is incredibly minimal"

"Drug deals prostitution common. Im Safe "

"Internet was a little sluggish at times and phone reception was choppy at times. Other than that it was a great stay"

"I think this hotel is used as a shelter"

"We only stayed for one night the rom was clean the area seemed safe and very vibrant with plenty of shops and restaurants to choose from. "

"Everything was nice, place was clean, rooms were clean and the help was very pleasant .."

"Clean room, restaurant/bar was amazing"