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"From the moment I arrived I was treated so well. I was escorted to my room. Offered dim sum service for the first night complimentary, then the second night there were cold grapes on the table when I got back for the night. The fridge was also stocked with drinks also complimentary. The staff was readily available over text. Breakfast was amazing, I ordered room service several times throughout my stay and the bathtub was amazing and well kept. I also got a massage and used the spa. Overall a great stay one of the best hotels I’ve stayed at by far. Only regret I wanted to have dinner at the tower but I didn’t make my reservation in time. "

"Rooms were clean. Great stay and good hospitality. Provide free shuttle to Ferry terminal"

"Everything is perfect. Highly recommended. From reception, room, amenities."

"Great service but they need to find more people who can speak English I had a hard time communicating with the employees "

"Great hotel, clean, friendly staff!"

"The room was so spacious and clean. Bed was super comfortable and the staff were extremely attentive and helpful. "

"Clean and beautiful "

"It is too bad that the system only gave out 5 stars. I would give rate it six stars for this stay if I can. The room was clean. You can immediately feel the warm welcome from the staff the moment you check-in. The butler services were excellent to say the least. The only small glitch would be if the windows were with less water stain. Other than that, everything was better than perfect. Well done. "

"I received a big room upgrade for free. It was out of this world. The location is excellent, the staff were excellent and the property has been maintained to a high standard. I highly recommend this hotel, it is world class and amazing value for money."