"I booked through Expedia and there was an extra 240 dollar charge for a resort fee right away which really upset me. There's no frills, one ice machine that is clear up on the top floor. The phone didn't work and the lines to the desk were ALWAYS busy. I never saw anyone on the phone at the desk. So I wonder if all of the phones don't work. I even tried to call from my cellphone and it hung up. But you don't come to times square to sit in your hotel room. I had an accessible room because I...

"The hotel has an excellent location, spacious rooms, friendly staff, and fast elevators. Housekeeping was also good. However, the rooms are outdated, the furniture and bathrooms need renovation, the carpet had an unpleasant smell, and the lighting was poor. There was also some minor noise. Considering the high price, the overall experience was disappointing. I definitely wouldn’t stay here again."

"Room is way smaller than it looks"

"Convenient stay in the city close to Central Park"

"Buena ubicacion"