"LOCATION. LOCATION. LOCATION!!!!! I interacted with reception I believe 3 to 4 times and it was very robotic, except for only one experience. Being across from Central Park was a game changer and ultimate New York experience. I read reviews about the elevators and it’s true, for whatever reason they just seem to be very slow, especially in the mornings before 10 AM. We had the AC unit in the room at 68 or 70 and it just never got cold but we were never uncomfortable, but we weren’t as...

"The room was too small , I hotel in the city should have smart TV. So customer can have access with Netflix or YouTube"

"Room was nice and clean. Would have liked another chair within the room. The lobby area was excellent."