Find Family Hotels in Copthorne

"Room clean ,staff are so helpful and nothing is too much trouble"

"Stay here quite a lot and everything is always clean tidy and the staff great"

"Very nice hotel, a stone's throw from Gatwick's North Terminal. Great staff, nice accommodation (we were upgraded to a nicer room upon check in, which was a nice touch), good buffet breakfast with a varied selection of items. All in all a fail-safe option when overnighting at Gatwick between flights."

"Breakfate good but room for improvement. Better selection. Room very fresh and tidy. Bed and towels good. Towels soft. You do have to ask for more tea bags , milk and suger for room. Not many on arrivel."

"We had to change rooms due to the poor condition of the bathroom... It really put us off. But thankfully they changed our room immediately"

"All"

"Hotel is ok - staff were pleasant and helpful, but the rooms themselves were pretty poor. Size wise, they are great, but cleanliness not amazing, and the bed was incredibly uncomfortable. If premier inn can manage it, I'm a decent bed isn't much to ask considering it's the main part of the room. "

"Reception kept disappearing,bar tender had to called by receptionist! Public toilets in bar female out of order ,male dirt all round skirting board ,pipes on the ground for some reason dirty bathroom all in all ,Bed mattress needed replacing springs coming through not a good night sleep at all ,would not recommend,also pint of larger £7.50 ! Even more expensive than most London bars "

"I have stayed at this hotel before, but unfortunately this visit was disappointing. The room was not up to standard—the floor was squeaky, the carpet appeared worn and uneven, and one of the towels had a stain. I also had difficulty sleeping due to a persistent noise, which may have been from the air conditioning or a nearby generator. Additionally, the price of water at the bar was excessively high. On a positive note, the staff were excellent—friendly and helpful throughout my stay. However, overall, this experience did not meet expectations."