Sandman Hotel Cranbrook

2.5 star property
Hotel in Cranbrook with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Sandman Hotel Cranbrook

Interior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby
Sandman Hotel Cranbrook, where mountain charm meets modern amenities. Fuel up with a full breakfast and get connected with in-room WiFi. Unwind at the indoor pool or work out at the gym - this hotel has something for everyone.

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Gym
The current price is AED 296
AED 349 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

7.2 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed
Shower/tub combination
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Kitchen

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Kitchen

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
405 Cranbrook Street, Cranbrook, BC, V1C3R5

What's nearby

  • Cranbrook History Centre - 15 min walk - 1.3 km
  • Tamarack Centre - 16 min walk - 1.4 km
  • Cranbrook Golf and Country Club - 2 min drive - 2.1 km
  • Wildstone Golf Course - 5 min drive - 6.6 km
  • St. Eugene Golf Course - 7 min drive - 7.7 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 14 min drive

Restaurants

  • ‪Fire Hall Kitchen & Tap - ‬10 min walk
  • ‪Fenwick & Baker - ‬8 min walk
  • ‪Hot Shots Cafe - ‬11 min walk
  • ‪The Baker89 - ‬9 min walk
  • ‪Ella's - ‬2 min walk

About this property

Sandman Hotel Cranbrook

Property highlights
You can look forward to a gym, a business center, and a restaurant at Sandman Hotel Cranbrook. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), express check-out, and a 24-hour front desk
  • Luggage storage, meeting rooms, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 72 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Microwaves, coffee/tea makers, and limited housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from October 10 2025 to November 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Frequently asked questions

Does Sandman Hotel Cranbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM. The pool will be unavailable from October 10 2025 to November 15 2025 (dates subject to change).

How much does it cost to stay at Sandman Hotel Cranbrook?

As of 1 November 2025, prices found for a 1-night stay for 2 adults at Sandman Hotel Cranbrook on 2 November 2025 start from $95.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sandman Hotel Cranbrook pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Sandman Hotel Cranbrook?

Self parking is free at this property.

What time is check-in at Sandman Hotel Cranbrook?

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Sandman Hotel Cranbrook?

Check-out is at 11 AM.

Where is Sandman Hotel Cranbrook located?

Situated in Cranbrook, this hotel is within a 10-minute walk of Cranbrook Mall, MBSS Grounds, and Key City Theatre. Rec Plex Park and Cranbrook City Hall are also within 10 minutes.

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Sandman Hotel Cranbrook Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 245 out of 954 reviews
Rating 8 - Good. 324 out of 954 reviews
Rating 6 - Okay. 200 out of 954 reviews
Rating 4 - Poor. 108 out of 954 reviews
Rating 2 - Terrible. 77 out of 954 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Easy parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Liked: Staff & service, property conditions & facilities
Great place to stay while I drove through the area.
Stayed 1 night in Jun 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to park my large commercial vehicle
Stayed 1 night in Oct 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
This property was super convenient to access. The bed was also super comfy:)
Stayed 1 night in Jul 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Servicable spot for a night or two in Cranbrook. 2nd time Ive been there, no complaints at all. Very nice and efficient staff. Walkable to downtown restaurants.
Stayed 1 night in Sep 2025

10/10 Excellent

Harvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from staff. Clean and reliable service all around.
Stayed 1 night in Aug 2025

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff was good but property needs a major upgrade
Stayed 5 nights in Sep 2025

10/10 Excellent

Aaron J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice front desk lady!
Stayed 1 night in Aug 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Great short stay and good staff
Stayed 1 night in Mar 2025

8/10 Good

Sharka

Disliked: Amenities, property conditions & facilities
The room smelled musty from the air conditioner. Very, very small bathroom and small sink area outside of bathroom
Stayed 1 night in Sep 2025

6/10 Okay

Donna

Liked: Cleanliness
Probably would look for a different hotel
Stayed 1 night in Jul 2025

6/10 Okay

Gordon

It’s looking old and tired
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Disappointing stay

Hotel seems weathered. Pillows were clumpy. Pool was dingy. Not what I was hoping for based on reviews.
Stayed 1 night in Jul 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean, the bed was a little too soft but the staff was very friendly
Stayed 2 nights in Mar 2025

6/10 Okay

Cameron

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was unaware of the freight trains that run behind the property when we booked our stay. As well we had some items stolen from the back of our pickup truck from a homeless camp sent up on the other side of the train tracks.
Stayed 1 night in Aug 2025

6/10 Okay

Maria

Liked: Staff & service
Disliked: Amenities
Older hotel not up to other Sandman hotels standards I have stayed in It was clean Noisy cause of Train running right behind hotel Issue with updated TV system that front desk could not figure out Did receive a discount for inconvience
Stayed 1 night in Aug 2025

4/10 Poor

kathy

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Location is prime beds are comfortable. Towels and bedding stained. Very run down . Needs major maintenance repairs. Stairs at very slanted .
Stayed 2 nights in Jul 2025

2/10 Terrible

Terrence

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t bother with this hotel chain as a whole…if you have to change a reservation they will bill you a “service fee”. The whole damn amount. Take good advice, book something else.
Stayed 1 night in Aug 2025

4/10 Poor

Julia

We booked at the Sandman in Cranbrook in order to have a swim after a long days driving. We were advised, after saying we were looking forward to a relaxing swim, that the pool was closed. We were not advised of this before we arrived. A couple of hours later, after a rest, I had to go to the front desk to find out how to work the tv remote. While there I said I was not happy about the pool situation and asked if we could have a reduction in our room rate. The very nice lady said as we had booked through Expedia, she could not refund, but would give us a voucher for $40 for the Denny’s restaurant adjoining the hotel. A word on the restaurant, filthy. Honestly, so dirty.
Stayed 1 night in Oct 2025

6/10 Okay

Kristy

Liked: Staff & service
Disliked: Property conditions & facilities
Our toilet wouldn’t flush, the chain kept coming off. The pool was not accessible at separate. moments. Sometimes cars worked sometimes it didn’t.
Stayed 1 night in Aug 2025

10/10 Excellent

Doni

Great stay. Friendly employees😊
Stayed 1 night in Jul 2024

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was decent. Had to ask the front desk to fix the tv remote twice. Staff was friendly and she did get it fixed eventually. The outside area had a number of homeless people roaming around.
Stayed 1 night in Jun 2025

6/10 Okay

Mitch

Liked: Staff & service
The stay was okay staff was very friendly and helpful but the hotel itself is definitely getting run down and doesn’t feel the cleanest .. But the price was very reasonable
Stayed 3 nights in May 2025

4/10 Poor

Dallas

Disliked: Cleanliness, amenities, property conditions & facilities
Denny’s was the highlight of this property, one of the hand towels was dirty by the sink, bathroom was the smallest I’ve been in , hotel very outdated and needs renovated, and the cost was ridiculous I’m guessing it was jacked up for the long weekend at $242. A night. Needless to say won’t be staying at this property again
Stayed 1 night in Jun 2025

6/10 Okay

Nishantha

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was helpful and friendly. Pool area was closed for some reason. Desperately wanted to use the pool on last day of our trip. Kids were so sad due to Pool facilities. Had to wait about 15 minutes for the checkout. Nonone was at the front desk. A lovely lady suddenly appeared somewhere and helped me for the check out. Most of the problems could have been mixed easily. Nice property and location. I love the little kitchen, but NO Exhaust Fan. Food smell goes around the room.
Stayed 2 nights in Aug 2025