"As for the property itself, the location was excellent; however, we encountered several issues. For the first two days—while staying in room 3338—the air conditioning was not working. We called multiple times to report the problem, but no one ever came to address it. On the second day, they moved us to a different room—suite 2932—but the air conditioning wasn't working there either. From there, they moved us to room 2813; the AC worked fine in that one, but when my son went to lie down on the...

"Staff were great. But, the elevator situation during this stay March 2026 and back in October 2025 was affecting my broadway show ticket ETA. "

"Comfortable bed and pillows. "

"Good location. Clean and big rooms"

"Not very clean. Not dusgusting but not what you expect. The carpets didnt appear to be vacuumed. The bathroom smelled like cigarettes and I think someone had shoved toilet paper into the rusted ceiling vent to try to help. "

"Room I stayed in (529) had a noisy ventilation system, making it difficult to sleep. Bathroom door would not stay open on its own. "

"Yes"