Find Cheap Hotels in Cutler Bay, FL

"Room was exceptionally clean, not the best view. The hotel offers ocean view upgrades for a fee."

"Great customer service"

"The only thing that I didn’t like was, I was in the building to the right and our elevator from the second floor was not working that they left. It’s in a great area. The food is divine, and the staff was great. Asked for extra towels they were delivered to my room. It does need some upgrades kind of an old hotel, but awesome time. "

"Great view and location. Bed was comfy and staff was nice."

"Beautiful room, quick and efficient service."

"Most of the hotel staff is friendly and accommodating. Pool area is beautiful. The rooms and upkeep of the property really needs work and ASAP! They are not cleaning these rooms good and the fact I had to place so many calls for housekeeping really discouraged me from staying here again. "

"a1"

"I am extremely disappointed with my experience at this hotel. I was charged twice for my stay, and despite multiple attempts to resolve the issue, no one answers the phone or returns calls. Customer service has been completely unhelpful, and they are refusing to refund one of the duplicate charges even though it was clearly an error. It’s frustrating to spend your hard-earned money and then have to fight just to get your own money back. Communication has been terrible, and the lack of accountability is unacceptable. I would strongly recommend checking your bank statements carefully if you stay here. Based on my experience, I would not return or recommend this hotel to others."

"Exceptional "