Cottages in DeWitt County

"Breakfast was good. Property was in great shape as Embassy is expected to be. Had trouble with the Louie at the front desk. Rude, not accomodating. Shaking his head before I finish explaining myself. He used the term, I've been in this business for a longer time... Other than that, it was un a great location, too bad Louie ruined it. "

"Young lady at the desk at check out and in the morning was very friendly. Nice to talk to. Facility close to I-55. Well lit. Looks like freshly painted. Bright, not dreary like so many other facilities. Only issue was that the bathroom light came on EVERY TIME I walked into the room. Made for a horrible nights sleep as I never turn on bathroom lights during night bathroom trips as that has the effect of totally waking me up so I can't fall back to sleep afterwards."

"Keeping towels in pool room is a must. Other than that repeated issue its always WONDERFUL"

"It was an okay place to stay as we were just passing through. Good enough for a place to sleep, but I wouldn’t recommend for a vacation location. The breakfast was just okay. Again, good enough for an overnight stay. We had a truck and livestock trailer and we were told it would fit in the parking lot, it did, but not very well. We had to park other vehicles in to make it work."

"We were very disappointed with this Hampton Inn. The hotel looked tired and worn and not overly clean. The biggest problem for us was in the bathroom -- the toilet was very low to the floor and difficult to rise from (no grab bar) and the tub had very high sides making it difficult to get in and out of, The front desk clerk said all rooms in the hotel had the same bathroom set-up, so changing rooms would not have helped. We were stuck here for three nights and not very happy about it. This Hampton Inn was not up to their usual good standard -- it's in need of renovation. The staff tried to be helpful and the breakfast was okay. Will not stay here again."

"Room was clean and breakfast was better than I thought it was going to be"

"Breakfast was basic hotel food. Room need better lighting "

"Clean, quiet, & very spacious room. Bed was comfy. Plenty of breakfast options. Staff were friendly & helpful. No issues at all! "

"We paid for 5 studio suite rooms, but upon arrival the weather was very bad. A tornado took the power out. Of course there was no blame to the hotel. Our keys would not be able to work and therefore we couldn't check in. We were told by the kind staff on site to contact the managers or to leave my number and they would reimburse us for the rooms. 3 days passed and I did not receive a phone call so I called. I spoke to a very rude manager and was basically treated like I was bothering her with my questions as to how I can go about getting a refund. She obviously didn't know or was having a bad day and took it out on me. No problem... except that you are in the hospitality business and I have a choice where I want to receive that hospitality. Therefore 1 star review and I will contine to file a claim until I receive my money back."