"Arrived to check-in and there was only one host at reception. She seemed very uncertain while helping the guests in front of me in line. It took her an hour to help them. Then when she started helping me it took 30 minutes. I am disabled and requested a accessable room. I was put in a room on the 2nd floor at the complete end of four hallways, next to the stairwell and as far away as possible from the elevator. The room was also not accessible as it had no grab bars and a highwalled bathtub. The room was also filthy. The bed was made and towels were put out but everything else was disgusting. The carpet was not vaccumed and had random sticky spots. There was hair and dirt in the bathtub. The headboard had tons of gross substances stuck to it that could have easily been wiped away. The mini fridge had tons of crumb sticky spots and a plastic wrapper inside. The room smelled like cigar smoke and vomit. And every single surface was sticky. The nightstands were the worst they each had multiple sticky rings from spilled drinks and when i tried to move the lamp over to get a picture, it was so sticky that is sounded like ripping off a piece of ductape. I requested a new room. I was given the room directly accrossed from my previous one. This one was also not accessible and MARGINALLY cleaner. I slept on top of the sheets. Genuinely one of the dirtiest places I've stayed in. "
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