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"The experience was great! The staff were so friendly upon arrival. The only issue we had was with parking. They have a parking garage but it’s valet only. I ended up paying over $50 for a day of parking just so I could have our car near the hotel. There was parking across the street but it was full. The room was amazing! The little kitchenette would be great for longer stays! It included a full size fridge, a small cooktop, microwave, sink, and mini dishwasher. All dishes, glassware, and silverware were there too. Our bed was nice and firm and it was nice and clean. The covers were just enough and we didn’t get too hot or cold. For a girls night it was perfect! I’ll remember this hotel for when I come back to Charlotte again. There were lots of food delivery available and our Ubers were able to find us very easily. We were like a few minutes drive to the Ovens Auditorium which is where we went for the night. Highly recommend this room!"

"We liked everything about this hotel- location, price/value, staff was friendly and efficient, clean and great valet. Minimalist, but that was its decor. "

"Staff very friendly. Gerri, shuttle driver was very kind & helped us grab food & drinks at local 711 due to the late hour we arrived on flight. Thank you Gerri."

"the paking staff"

"Would stay here again. Great location and nice rooms."

"I woke up to a dead cockroach next to the AC Unit. It wasn't there when we arrived."

"Nice staff."

"Clean room, nice restaurant & friendly staff"

"Overall, TownPlace Suites is pretty good, not great (6.5 / 10). The first room that we were assigned had a door that did not lock and the phone was not working. The second room was good, but the coffee maker was missing the basket. The beds were very comfortable. Where TownPlace falls short is its attention to the comman areas. I had to notify the staff that there was no paper towel in the workout room to wipe the equipment, and there were no towels. I also had to notify that the men's room just steps from the front desk had no paper towel. The hallway rugs look like they need vacuuming and maybe a shampooing. The breakfast is pretty good, but a cereal that is not covered in sugar would be nice. I would like to see real utensils. They use only plastic. Not terrible, not great."