"We live in town but wanted to be closer to uncc for graduation, have a relaxing dinner and get a good nights sleep, we ended up with the wrong room, a king instead of two beds, our hvac was so loud we could not sleep. Our phone in the room didn’t work, so we could not call down for room service or anything else for that matter, which I thought felt unsafe, when I called from my cell phone I would get transferred and then disconnected, finally i wentt down to place the order, an hour or so later...