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"An outstanding five-star experience from start to finish. The hotel was exceptional, with impressive facilities, a welcoming atmosphere and excellent attention to detail. The staff were professional, attentive and friendly, and consistently went out of their way to make our stay enjoyable. The room service meals were outstanding and added another special touch to an already memorable experience. The hotel exceeded our expectations, and we would gladly stay again. Highly recommended."

"Very good!"

"NA"

"Excellent hotel. Great location, rooms well appointed, staff Excellent. Overall a lovely place to stay in Auckland. Would recommend."

"I was charged again when I checked in, even though I had already paid through Expedia. The automatic check-in meant I couldn't get any help on-site and had to email you later. This made the whole process unnecessarily complicated for me. It may be convenient for your operations, but it was a terrible guest experience."

"Free airport shuttle a great help. Clean as always and lovely staff"

"Great location. Safe and well appointed. Comfortable bedding."

"The room, the staff and everything were amazing, the parking I wouldn’t reccomend unless you have a tiny car! super tight and and steep"

"Room was spacious, well presented and clean. Staff were very friendly and helpful."

"Great"

"Extremely convenient to international airport and very very soundproof"