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"Highly recommend. The service was great and we were upgraded to the penthouse which was simply amazing. We will definitely be booking here again when back in Auckland."

"Very nice pool/spa/sauna facility. Very clean, lots of towels available. Room was great. Luggage holding service was great. "

"Sadly the spa pool was cold and murky and the following morning it was unavailable. We pay big prices to have these amenities and they are unavailable, very disappointing"

"Very comfy bed!"

"no commemt"

"Bar was not stocked, room was clean"

"We organised a one-night staycation and were unfortunately disappointed with the overall condition of the room. The couch was stained and overall cleanliness was terrible, the furniture felt outdated, and there was no dining table in the suite we booked. To make matters worse, the bathtub drainage wasn’t working properly, and the toilet flush button was also faulty. It was clear that the property hasn’t been maintained to the standard expected. The hotel looks impressive in the booking photos, but our experience did not reflect a true five-star level of quality. Sadly, based on this stay, I wouldn’t consider it a five-star experience."

"Clean room. Not large but fine for a business stay. Great location downtown. Close to everything. "