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"😊"

"The heated indoor pool was excellent for the kids. It can get busy though. The shower in our room went cold during the first shower which was disappointing, I went for a swim and used the shower in changing room which was fine. The room was clean and the beds were comfortable. Was great to walk around the city easily. Car parking was easy to access and appeared to be plenty of parks available."

"Great place to stay in Auckland."

"Excellent hotel. Great location, rooms well appointed, staff Excellent. Overall a lovely place to stay in Auckland. Would recommend."

"Staff was helpful when we raised an issue on our bedroom musty smell and was giving me light headache after two days, they arranged to move us to their newly renovated room. The new room was great. The breakfast was very nice. Good food selection and helpful staff."

"I was charged again when I checked in, even though I had already paid through Expedia. The automatic check-in meant I couldn't get any help on-site and had to email you later. This made the whole process unnecessarily complicated for me. It may be convenient for your operations, but it was a terrible guest experience."

"Free airport shuttle a great help. Clean as always and lovely staff"

"Great location. Safe and well appointed. Comfortable bedding."

"Our 10 hr stay was alright."

"Room was spacious, well presented and clean. Staff were very friendly and helpful."

"Great"