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"Staff are the highlight here, they are lovely. Breakfast downstairs was great. Rooms are small but fit for purpose."

"I stayed here the year before in a much nicer room… I expected to have the same quality, but it was not"

"The place is perfect. Clean rooms, plenty of amenities in the room and outside. You can see the opera house if you get the right rooms and is in walking distance to the train station near it. "

"Excellent location, short walk to Darling harbour/ Barangaroo and to the city. No swimming pool. Good buffet breakfast facilities, excellent bar on roof top looking out over the harbour and surrounds, but pricey $$. Bed was quite hard, shower had good pressure. Room was very quiet on city side of the hotel. Found all staff pleasant and helpful."

"Amazing staff."

"Nice free VIP upgrades. The free fruit was delicious and hit the spot. "

"Rooms were "

"We received an upgrade to our room and stayed in the two bedroom apartment. The room was beautiful and the bed really comfortable. The apartment was extremely clean. We wouldn’t need to think twice about staying there again"

"Overall a very poor experience. A very dated hotel that is desperate for a makeover. Our room at $500/ night had plenty of space but was very dated, grubby, poor (cheap) amenities. The furniture was old as hell and made the room plum uncomfortable. I honestly think hotel owners/ managers in Australia need to serve a year in Asia to see how it’s done because the standard here is appalling. "

"Across the bridge . The hotel needs som upgrading . Carpets in deplorable condition. Excellent location , staff amazing . Beds comfortable , great pillows &mattress ."

"Room cleanliness was sub-par for a hotel of this calibre. I’ve had numerous black hair in the shower and several areas had a serious dust accumulation. "

"Clean, smart hotel and being city centre based is good for all amenities. Can get noisy in the morning if you get a street-facing room but over all very good."

"Great rooms, comfy beds, variety of pillows to choose from & staff were lovely!"

"Yes ocean view, amenities excellent "

"Great little place l everything there that you would need Very clean and tidy place, we loved it and felt comfortable there "

"This property is clearly outdated. It charges similar price as nearby high rise hotel. Clearly it needs renovations."

"I had a city view room and it was wonderful. Comfy bed, large towels, good air con (would be nice if we could switch it to quiet mode). Staff were great and the food at Stingray and Yamogen was phenomenal. "

"Clean room Wish the breakfast menu would be different on a daily because the experience would not be the best if you booked multiple days and had to eat the same thing every single morning. Loved the pool, wish the spa pool would be a bit more warm."

"Lovely accommodation, clean and easy to locate..."

"The room was great, except there was a very strong cold cigarette smell"