"Nice hotel, a little far from the city center. The room was great but without ac, we had to sleep the window opened.
Breakfast offers a large choice of sweet and salted food,"
"Nice hotel, a little far from the city center. The room was great but without ac, we had to sleep the window opened.
Breakfast offers a large choice of sweet and salted food,"
"Our suite was very comfortable, sunny, and very clean. We had a breath taking view of the main cathedral out our balcony window.There was pleasant outdoor space adjacent to our suite where we could take meals and relax on comfortable couches and enjoy the sun."
"Our suite was very comfortable, sunny, and very clean. We had a breath taking view of the main cathedral out our balcony window.There was pleasant outdoor space adjacent to our suite where we could take meals and relax on comfortable couches and enjoy the sun."
"Desde el primer dia la atencion y el don de servicio fue excelente. Los recomiendo y volvería una vez mas. El rio que esta al frente sinceramente hermoso"
"Desde el primer dia la atencion y el don de servicio fue excelente. Los recomiendo y volvería una vez mas. El rio que esta al frente sinceramente hermoso"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
I stayed in the panoramic apartment with amazing views of old town Cuenca. Great location. One block to Parque Calderon. Tia store across the street and bakery downstairs. Very cozy and clean unit. I’ll definitely stay here again. All the staff was lovely.
I stayed in the panoramic apartment with amazing views of old town Cuenca. Great location. One block to Parque Calderon. Tia store across the street and bakery downstairs. Very cozy and clean unit. I’ll definitely stay here again. All the staff was lovely.
Dafina
Reviewed February 8, 2021Reviewed February 8, 2021
My husband and I so enjoyed our three night stay here over Easter. Everything was superb, and I can't recommend it enough.
We had dinner in the hotel on the first night, and the food and service were so good, we weren't tempted to have dinner anywhere else. Choose a table in the conservatory, which is like dining in a jewel box. I highly recommend the strawberry "carpaccio" served with basil ice cream. Beautiful, clever and very tasty!
My husband and I so enjoyed our three night stay here over Easter. Everything was superb, and I can't recommend it enough.
We had dinner in the hotel on the first night, and the food and service were so good, we weren't tempted to have dinner anywhere else. Choose a table in the conservatory, which is like dining in a jewel box. I highly recommend the strawberry "carpaccio" served with basil ice cream. Beautiful, clever and very tasty!
I liked very much the great breakfast, the room very clean, good atmosphere, all the staff very friendly was there for one month
I am thinking about the next trip very soon
I liked very much the great breakfast, the room very clean, good atmosphere, all the staff very friendly was there for one month
I am thinking about the next trip very soon
Having spent a week here I grew to appreciate all the little things that added to the comfort of my stay. Family owned and run, the level of service was both personal and top shelf. I have traveled the world and don't stop to spend time reviewing one corporate run hotel over another but here I am happy to spread the good word for this lovely family and boutique hotel. Classic colonial hotel steps to the historic district, we regretted leaving.
Having spent a week here I grew to appreciate all the little things that added to the comfort of my stay. Family owned and run, the level of service was both personal and top shelf. I have traveled the world and don't stop to spend time reviewing one corporate run hotel over another but here I am happy to spread the good word for this lovely family and boutique hotel. Classic colonial hotel steps to the historic district, we regretted leaving.
Casa Firenza wasn’t my first choice, but it turned out to be one of the best hotel experiences I’ve ever had!
We stayed in a beautiful suite overlooking the park and cathedral. The location was unbeatable, and we even enjoyed the city’s horse parade right from our balcony! Breakfast at Bogoli, the rooftop restaurant, came with stunning views of Cuenca. From early check-in to convenient laundry services and impeccable daily housekeeping, everything exceeded our expectations.
But what truly sets...
Casa Firenza wasn’t my first choice, but it turned out to be one of the best hotel experiences I’ve ever had!
We stayed in a beautiful suite overlooking the park and cathedral. The location was unbeatable, and we even enjoyed the city’s horse parade right from our balcony! Breakfast at Bogoli, the rooftop restaurant, came with stunning views of Cuenca. From early check-in to convenient laundry services and impeccable daily housekeeping, everything exceeded our expectations.
But what truly sets...
Ingrid
Reviewed October 26, 2026Reviewed October 26, 2026
The property is in a prime location everything is close the customer service is top notch, John from the restaurant along with the rest of the staff were excellent if something went wrong they were there right away, Steven is a super star and made our stay fantastic, yes there are noises due to the churches bells and other activities, you don’t need a rental unless you are traveling far everything is very walkable, the hotel is just excellent if the hotel adds a microwave and a mini fridge that...
The property is in a prime location everything is close the customer service is top notch, John from the restaurant along with the rest of the staff were excellent if something went wrong they were there right away, Steven is a super star and made our stay fantastic, yes there are noises due to the churches bells and other activities, you don’t need a rental unless you are traveling far everything is very walkable, the hotel is just excellent if the hotel adds a microwave and a mini fridge that...
Rafael E Badia
Reviewed November 21, 2023Reviewed November 21, 2023
We enjoy staying at this hotel! I gave it five stars! The suite was clean, I email the hotel and asked for extra towels before arriving, they came through! Concierge were very attentive, breakfast the next morning was delicious!! Overall we had a great experience! 😊
We enjoy staying at this hotel! I gave it five stars! The suite was clean, I email the hotel and asked for extra towels before arriving, they came through! Concierge were very attentive, breakfast the next morning was delicious!! Overall we had a great experience! 😊
Hotel Casa San Rafael is a beautiful place to stay in downtown Cuenca.
Mostly original architecture inside.
The staff was awesome. Very friendly and helpful.
Pricing was very reasonable.
Hotel Casa San Rafael is a beautiful place to stay in downtown Cuenca.
Mostly original architecture inside.
The staff was awesome. Very friendly and helpful.
Pricing was very reasonable.
I loved the location. It was close to the San Sebastian park and an easy walk to Calle Larga. The hotel called a taxi for me more than once and the driver charged a lower rate than just hailing a taxi myself. The provided a nice self-serve breakfast that included eggs, bacon, fruit, cereal, bread, cheese, juice and coffee or tea. I probably missed something, but the fact that it was self-service made it fast, which I really appreciated.
I loved the location. It was close to the San Sebastian park and an easy walk to Calle Larga. The hotel called a taxi for me more than once and the driver charged a lower rate than just hailing a taxi myself. The provided a nice self-serve breakfast that included eggs, bacon, fruit, cereal, bread, cheese, juice and coffee or tea. I probably missed something, but the fact that it was self-service made it fast, which I really appreciated.
Diane S.
Reviewed February 17, 2014Reviewed February 17, 2014
I stayed 2 nights with my family, it’s very clean and the staff was very friendly the food at the restaurant was amazing,it is a new hotel very close to everything, thank you very much
I stayed 2 nights with my family, it’s very clean and the staff was very friendly the food at the restaurant was amazing,it is a new hotel very close to everything, thank you very much
We thought this hotel was very charming and comfortable. It had a great deal of character, and the staff was very kind and helpful. It was easy to walk around the city from this location or get a taxi. As we were leaving, there were no empty taxis any where and we needed to be at the bus station; two staff members came outside to help us flag down an empty taxi to get us off on time. The breakfast was tasty; the only thing was that people seemed to eat quite early and by 8:30 when we got...
We thought this hotel was very charming and comfortable. It had a great deal of character, and the staff was very kind and helpful. It was easy to walk around the city from this location or get a taxi. As we were leaving, there were no empty taxis any where and we needed to be at the bus station; two staff members came outside to help us flag down an empty taxi to get us off on time. The breakfast was tasty; the only thing was that people seemed to eat quite early and by 8:30 when we got...