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"Professional "

"The decor and service were amazing"

"Wonderful property. Amazing staff. Excellent breakfast. Right in the middle of the downtown area."

"Superb location, next to the biggest (for now) mall of Cuenca! By the end of May, accross the street will open the biggest mall, El Alto. "

"In the center of Cuenca very safe close to a lot convenient store super markets price is very affordable bed soft and comfortable smart tv hot showers rooftop is amazing definitely worth it !"

"Habitacion limpia"

"El desayuno es muy bueno. "

"La ubicación es muy buena, el desayuno estubo bien. Pero el baño de la habitación no estaba limpio en el suelo se podía ver mucho cabello sin haber limpiado, el piso estaba negro y salía facil si se pasaba un papel de baño. Lamentablemente el hotel no cumple con altos estándar de limpieza en las habitaciones lo que es algo crucial. "

"The property is beautiful fresh decor, very clean and confirtable."

"Dogs at location are friendly. Make sure you honk at arrival for doors to open!"

"Cute clean little hotel with great staff. Rooms were unfortunately way too warm with no fans or AC. Evenings are cool enough to open the window but still too hot"

"Habitación limpia, personal Atento"

"Amazing place to stay. The staff is really accommodating and friendly. They will try to go out of their way to help you. Stayed in the Jr. Suite, which was spacious and cleaned daily by the staff. There’s two restaurants on site, which offer great food. The included breakfast has many options "

"Cuarto limpio, desayuno buffet del domingo muy bueno. La de los otros días, muy básico, no acorde con el estándar de un hotel de esas características. Si bien la atención del front desk fue buena, hubo momentos en que no había nadie en la recepción. En términos generales, una estadía placentera."

"yes"

"Excellent multi night solo stay in their classic room. The staff encounters were all very friendly, starting with arriving around midnight by bus and being able to buzz reception and get checked in, morning breakfasts and key drops throughout the day, then assistance with referring a tour operator for day trips. Decor is very clean and cozy and location of the hotel is fantastic, within walking distance of major downtown sites, museums, eateries, and only a $2 ride to/from the bus terminal...

"I can't say enough about the Casa Montalvo team and how pleasant the place is. Just a beautiful small hotel that feels very comfortable and homey. Everyone is so sweet and attentive, and the breakfasts are gourmet. Wilmer is an amazing chef and manager. They go the extra mile to ensure guests have all they need to have a great stay in Cuenca. Great location too."

"Breakfast was excellent Room was very good Good location "