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"All was good"

"Awesome service staff is on point"

"Great resort"

"Take into consideration that the access to the beach in front of the hotel is restricted. The closest approved beach (Medano) is a good three blocks walking through the sand. We read in Expedia, the hotel description they paid for transportation. After a call to the hotel the staff confirmed that information. When we arrived at the airport we were met with prepaid hotel transfers only, and no available connection to reserve. We were scared to opt for Uber since our connection was spotty so taxi...

"Excellent services, very nice room. Variety of restaurants and buffet had a changing variety of foods every day. Very clean property. Everything seemed well organized at check in and check out. Pools were very nice, but I did note that there were a few areas where tiles were missing on the pool walls - nothing serious, just a maintenance issue that needs to be addressed."

"I can’t express how pleased I am with this resort. The staff was superb! I am a member at another resort in another area and I am seriously considering switching properties. This is a top notch resort and all staff is ready to assist if needed and you always receive a friendly smile, nod, and hand across their chest as you walk by. I felt safe on the resort as well. Beautiful views of the ocean and the pools were so nice! Fun games, events, and shows to keep you occupied. If you are bored,...

"Housekeeper was great our favorite building and pool closed. I fell on broken tile and had to spend several thousand dollars for medical care including the resort. A family member passed away prior to trip and did not receive a refund"

"Si quieres dias sólo tranquilos, está muy bién, porque no hay bares con mucho ambiente"

"Beautiful hotel and very clean but there is too much wind because of its location! Can’t use the amenities AT ALL! The only thing you can do is to sit inside the room or eat!"

"Todo el hotel muy bien, la única mala experiencia fue que dejamos una mochila con dinero en el cuarto y lo tomaron"

"It was a great stay."

"The place looks nicer in pictures, the property needs some maintenance. The drain to the sink and shower were very slow . The staff was not as efficient or knowledgeable as I have experienced before at other properties. However, they managed the entertainment very well."

"Todo es excepcional"

"Loved my stay. Went solo & felt safe my entire trip!"

"The advantage plan/upgrade with the private pools were not worth it. Pools not kept, mold. Most of the 5 restaurants they advertise are not open. Some nights only 2 were open. Buffett was limited and also not open some nights for dinner. Take a bite had no food to offer except a few old muffins. Several restaurants food was not good at all. We left several restaurants and had no where else to eat. Locals come in wed/thurs/fri so others don’t get much service at all. Reservations are moved down...

"We had an amazing experience! The only negative was some of the smaller food options ran out of supplies. They had promised we would be picked up at the airport, but nobody showed up. Then they changed their deal and said it wasn’t included after telling me originally it was. That being said, I would absolutely stay at this property again! Loved it!"

"Decidí celebrar mi cumpleaños en familia en este lugar porque siempre ha sido uno de nuestros favoritos por sus vistas, la variedad gastronómica, las opciones de entretenimiento y el ambiente en general. Sin embargo, en esta ocasión la experiencia fue muy distinta a la que recordábamos. Desde nuestra llegada, en recepción nos comentaron que tendríamos una amenidad de cumpleaños, pero nunca llegó durante nuestra estancia. De igual forma, los beneficios de Expedia VIP no nos fueron mencionados y...

"Sockets aren’t placed strategically in the room . No sockets to charge near the bed . Quite inconvenient to charge my mobile phones while on the bed."

"Place was great and very clean. Very helpful frienbdly staff. Only issue we had was that our master suite spa windo was missing he blinds or shades so that was interesting."

"Everything was perfect. Thank you!"