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"Excellent hotel: nice pools; nice beach"

"This hotel looks nothing like the photos! When you arrive at the property, the exterior is a terrible impression. It’s old, the entrance door is down a very long hill and it’s just not pleasing to look at. When you arrive inside, the ceilings are low, the hallways are dark and musty, the property and the rooms have a very old and musty smell, anyone with allergies beware!!! My family and I were supposed to stay for 4 nights but as soon as we arrived, we started searching for alternate hotel...

"Hemos tenido una estancia placentera y muy amena. El personal de la recepción y del mantenimiento y/o limpieza han sido de una amabilidad y profesionalismo excepcional. Buena fórmula con desayuno y cena. Gran diversidad de platos. Muy buena calidad."

"This hotel is amazing. The room is beautiful, the staff are extremely helpful and friendly, the proximity to the beach is excellent, and the food is delicious. Our room has a “partial ocean view”, but the view is incredible. I would stay here again."

"الفندق ولا اروع لكن أيضاً الخلل في موقع هوتيلز ولم يحلوا المشكلة مع اني قمت بالاتصال بهم وخسرت ما يقارب ٧٠٠ ريال على المكالمات ولم يتم تعويضي"

"The property is nothing less than spectacular. The staff are always available and willing to provide assistance. The room we stayed in was incredible. Beautiful view of the sea, an infinity pool of our own… unbelievable. Breakfast every day was delicious. Lots of options, including healthy options, to choose from. We enjoyed two dinners at the seafood restaurant and both were amazing. We had the salt baked Sea Bass and the Roasted Chicken. Service was great as well. Can’t say enough...

"The resort is beautiful, with a relaxing atmosphere, stunning views, and everything you could want for a comfortable and enjoyable all-inclusive vacation. We really enjoyed the variety of food, and the quality of the drinks and attentive service made our stay even more enjoyable. Overall, it was a wonderful experience, and we truly appreciated the relaxing and welcoming atmosphere throughout the resort."

"Amazing location, staff was extremely helpful and quick with our questions / requests. Would 1000/10 stay again"

"Un luogo bellissimo, molto curato in tutti gli aspetti. Personale molto cortese, vista mozzafiato, colazione molto ricca."

"The entire property is idyllic and a perfect place to go and relax. Right next to the beach and peaceful in all the right ways. The hotel staff were fairly helpful. I recommend for a vacation and I will definitely be back."

"I was disappointed with my stay. The room I was given was in the Sky Building, with the entrance located through the basement area where the restaurant is also situated. Unfortunately, the basement had a strong, unpleasant smell, which reminded me of an old carpet or old furniture, and this made the overall experience uncomfortable. The corridors also felt dated and could do with some refurbishment. The food was good, but the smell and condition of the area significantly affected my stay. I had...

"We chose this resort to celebrate our first wedding anniversary, and while there were some positive aspects, our overall experience did not meet the expectations of a luxury five-star property. Upon arrival, we waited about 10–15 minutes before being greeted. During the booking process, the hotel had been informed that we were celebrating our first wedding anniversary as a same-sex couple. At check-in, we were asked if we wanted to change to a room with two beds instead of one. We found this...