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"Beautiful property. Exquisite service. Kind and available staff. Delicious breakfast."

"El unico complain es Que la Comida es mala malisima no es para todo el mundo solo para las personas que les gustan la Comida fusionada y los Platos raros y exotico y no hay otra cosa para comer no hay ni un solo restaurante con comida groument normal yo solo fui 1 dia menos mal porque me hubiera tocado perder el dinero e irme"

"Awsome experience"

"Where do I start to say thank you for the incredible stay. The description of the hotel was accurate and even more beautiful in person. The ocean view, the showers, the aesthetic of the hotel was top tier. Thank you again. I will definitely be back."

"Clean room"

"One of the best Hyatt we’ve ever stayed at! The views from reception were amazing! We were there for a wedding so didn’t get a chance to enjoy all of the amenities but will be going back for sure. We felt safe the entire time and the staff made us feel welcomed. They had three pools that we have to try!!"

"A/C was not working, I asked a couple of times for them to come fix it, they said ok but nobody ever showed up. Aslo the sink would not drain properly and water would sit there"

"This Hotel is a must stay. Great location, Breakfast included, quiet and well kept rooms/amenities."

"It was so beautiful, friendly and nice staff. 10 out of 10 for me! Breakfast was delicious too"

"Good"

"Everything was excellent"

"Me encantó! El servicio es muy bueno"

"Roof top pool and restaurant was on point. The restaurant food was good. The breakfast was typical eggs, sausages, rolls etc. ..can be improved...otherwise its an ideal place to consider if you don't want to be in an over crowded spot."

"Here’s a polished review you can post: “I had a wonderful experience at this hotel. Everything was available in one place, which made our stay very convenient. We didn’t have to go anywhere else because all our needs were taken care of right here. The customer service was excellent, and everyone was very friendly and helpful. I would especially like to recognize Mauricio for his outstanding service. He was professional, attentive, and made us feel welcome throughout our stay. I highly recommend...

"Everything was amazing the staff were super helpful and the food great!! I will be back!"

"The perfect hotel to stay over inside the walls of the historical old part of Cartagena. A hidden gem the Bastion hotel, with spacious clean rooms, good and healthy breakfast buffet, friendly staff and a beautiful rooftop with swimming pool, and the hotel offers 24/7 à la carte service. Highly recommend to stay at this great property."

"Servicio 10/10"

"Me encantó la playa pero deberían de ser algo para que no sea tan insegura que hasta le piensas para salir a estar en la playa desde el momento que tengan un guardia y resguarde tus cosas para que no te roben uno viene a descansar y no estar nervioso si se llevan tus cosas o si que quítan el cel"

"Good facilities for children. Very good breakfast buffet and room service. Nice spa services. Rooms are clean but could be better. Pool and beach close early. Room assigment in areas affected by construction should be better coordinated. Not many places to walk around."