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"Beautiful property. Exquisite service. Kind and available staff. Delicious breakfast."

"El unico complain es Que la Comida es mala malisima no es para todo el mundo solo para las personas que les gustan la Comida fusionada y los Platos raros y exotico y no hay otra cosa para comer no hay ni un solo restaurante con comida groument normal yo solo fui 1 dia menos mal porque me hubiera tocado perder el dinero e irme"

"Awsome experience"

"We had the deluxe apartment. Beautiful place, great staff (very accommodating). The food was really good. Very peaceful atmosphere. 10/10 recommend!!"

"Everything was just perfect"

"One of the best Hyatt we’ve ever stayed at! The views from reception were amazing! We were there for a wedding so didn’t get a chance to enjoy all of the amenities but will be going back for sure. We felt safe the entire time and the staff made us feel welcomed. They had three pools that we have to try!!"

"Muy surtido el bufet"

"Very nice hotel and people at the front desk were very friendly and nice The only thing was my room and the smell of the bathroom"

"It was so beautiful, friendly and nice staff. 10 out of 10 for me! Breakfast was delicious too"

"Good"

"Everything was excellent"

"Me encantó! El servicio es muy bueno"

"Roof top pool and restaurant was on point. The restaurant food was good. The breakfast was typical eggs, sausages, rolls etc. ..can be improved...otherwise its an ideal place to consider if you don't want to be in an over crowded spot."

"I suppose I'll start with the good before the bad. The property, outside of the rooms is beautiful and really amazing. The birds residents and deer were adorable. The pool and spa areas are beautiful. There is also a cool, beach club area just for hotel guests. This is a classic Cartagena property in a prime location. Now the bad. Imagine my shock at the condition of the rooms and guest towers. The views from the towers should be epic. Except all of the windows are filthy. The rooms are small....

"Everything was amazing the staff were super helpful and the food great!! I will be back!"

"Our stay at Bastión Luxury Hotel exceeded our expectations! If you’re traveling to Cartagena for the first time, this hotel is in a perfect central location and has everything you need. What truly stood out was the exceptional service. Everyone was incredibly friendly and welcoming from the front desk staff and security personnel to the bar team. They were always kind, patient, and never made us feel rushed when answering our questions. We visited on a girls’ trip to celebrate my mother’s...

"Servicio 10/10"

"Me encantó la playa pero deberían de ser algo para que no sea tan insegura que hasta le piensas para salir a estar en la playa desde el momento que tengan un guardia y resguarde tus cosas para que no te roben uno viene a descansar y no estar nervioso si se llevan tus cosas o si que quítan el cel"

"Good facilities for children. Very good breakfast buffet and room service. Nice spa services. Rooms are clean but could be better. Pool and beach close early. Room assigment in areas affected by construction should be better coordinated. Not many places to walk around."