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"This is a great location for exploring Norfolk. We were only there one night but it was peaceful and accommodated all 3 of us with our dog. The owner was excellent with her communication but not at all intrusive. Nice touches like our own private garden with a BBQ where they kindly left some coals so we had the option to use it."

"Fantastic modern hotel."

"Room was clean, shower tray to floor covering could do with replacing as cracked, breakfast was good with the amount of choice , but coffee machines need to be checked more often as keeps running out of water and beans."

"There are no useful amenities and the ones advertised aren’t really: the bar is a desk that never seems to be open no draft beer etc. the swimming pool was locked up with a comdnation lock that we were not given the code to on arrival and the nearest pub is 30 minutes away over fields however it was a very nice pub to eat & drink. When we arrived there was no one there and the door to the reception was not opened until 16:00 on the dot by the receptionist who was in there all along."

"Recommend improved breakfast set up and cleaning in dining spaces."

"We checked into Novotel as we need our kids to get a good night sleep in the middle of our journey. We checked into Novotel at 3pm to find that the sofa bed had not need made and there was no linen for us to make it up. Between 3pm and 11pm we asked 7 times for them to make up the bed, each time promised by them that it would be done shortly. In the end our children fell asleep and they had to make up the bed for the adult around the children. The hotel reception was small and therefore...

"This is a supposedly high end hotel charging an exorbitant amount of money on the basis of its riverside location but failing to deliver on the basics such as cleanliness, maintenance and managerial oversight. We arrived 18 minutes before the stated check in time of 1500; on asking if the room was ready a very loud receptionist informed me in no uncertain terms that check in was at 1500. I suggested we did the paperwork by which time it was 12 minutes before check in but she would not budge on...

"Good"

"I unknowingly booked a handicap accessible room. They could be more clear about this in their room listings."

"Friendly helpful staff, great amenities, lots of seating areas, in room air con was fantastic, great breakfast options, 10 minute taxi into central Cambridge, wonderful stay."

"Hotel had lovely conservatory and lounge and restaurant area lovely garden where you could sit outside reception area was nice our bedroom was nice and comfy bed .The one. big grumble we did ha ve we booked a table for our evening meal we ordered 6 small plates of food when it arrived it no garnish or anything just some mayo and dipping stuff the plates of food were to put it mildly disgusting we nibbled at some of but had to leave more of is we paid £37 for that pleasure"

"We really enjoyed our visit, liked the hotel which had a cosy friendly atmosphere. Clare was particularly helpful when our television would not work, she made two visits to our room to resolve the matter to our satisfaction. Clare was also very chatty and friendly when we had other queries, a valuable asset to the hotel."

"Lovely hotel and rooms, beautiful building and nicely located. Rooms were large and my room had a small kitchenette. There is a beautiful restaurant which was where they used to take he old trains, breakfast is also available here too. There is also a lovely staircase with stained glass. Jessica helped me upon arrival and was very friendly and helpful. Tamara the manager introduced herself and also checked the next morning how my stay was. Thank you"

"Séjour que j’affectionne tout particulièrement. J’y viens fréquemment , le personnel est très aimable et attentif . Atmosphère convivial et détendu. Les repas pris dans le jardin sont très simples au point de vue du service mais cela donne aussi un caractère très informel et sympathique. A recommander."

"This is a nice business style hotel on the outskirts of Peterborough. It is very close to the A1 which was handy as we arrived late. It also has air conditioning which was very nice in the heat. Good parking though you do pay extra for this. Room service was good and staff were very nice. I would stay again."

"Hôtel récent, très bien entretenu. Chambre confortable et très silencieuse. Excellente literie. Petit bémol sur le manque de pression de la douche et l’absence de patère. Pas de chaîne de télévision francophone. Petit déjeuner convenable ."