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"Nice Hotel"

"When it is called a court yard, that was not a court yard, what it really was it was the back parking lot by the garage bins…. Disappointed, no face cloths in bathroom spiderwebs hanging from outside door so saying these rooms were not use a lot. Inside needs to be updated and the walls let’s just say need to better wipe down at lease once a month or when needed."

"It is a lovely location and well staffed. My one concern was with the bathroom. Our room had a tub with no grab bars and the tub was extremely slippery. Concern for falling is great. Also the lighting at nighttime is not good for seniors. If you leave a light on in the bathroom, the door does not stay slightly ajar, rather, it allows a great deal of light onto the bed. The garage is a nightmare!!! Narrow winding entrances, with very small parking spaces! We were amazed we did not damage...

"Property is on prime location of the Falls views, our room view as amazing. What we did not like is the high price of the parking. So we had to Park offsite. The offsite parking was convenient. As they do have two shuttles, one at the hotel and one at the parking site so we did not have to wait long at all. One thing that we did not like is that the shampoo and wash gel did not have any in the bottles. They need to be better at checking these items before their guest arrive as others check out...

"You know everything is wonderful when the only thing you can complain about are the bathtubs. They are a little too curved, meaning no flat spot to stand with both feet. Other than that the place is great!"

"Thank you for a great stay. This hotel has great parking as opposed to the areas closer to the falls. The rooms were very large and all staff was nice and kind. We could walk to many great restaurants and all the attractions and tours. Please consider staying here!"

"Before check in time I received an email stating that I was being moved to another hotel due to unforeseen circumstances and the same type of room that I reserved was to be honored. Boy did I luck out. They sent me over to the Hyatt Fallsview formally the Embassy Suites. The room on the 12th floor was fantastic. It had an incredible view of the horse shoe falls. All of the staff I encountered were friendly. Easy to get around, nice pool and a place to wash your clothes. Glad I was transferred to...

"Amazing!! My hubby and I went for our anniversary and it was so worth the money. Beautiful view too!"

"The property is poorly maintained. Plugging in just two electronic devices caused the fuse to trip. The shampoo and conditioner dispensers were nearly empty, and there was a small conditioner bottle left behind by previous guests in the shower. The body lotion tube was also only half full. The TV is not truly a smart TV and was unable to connect to Netflix. The flooring throughout the property is worn and in need of renovation. The only highlight of this hotel is its mineral hot spring pools,...

"Très bien situé dans la ville de Banff. On peut se promener à pied dans le village. Le personnel est très accueillant et aidant. L’hôtel est propre et la chambre a répondu à nos besoins. La cuisinette nous a permis de déjeuner dans la chambre. Je le recommande à tous."

"We had dinner at Morton’s and by far the worst meal in a long time… my ribeye steak was no better than u might get at Chilis except it was 4 times more expensive"

"Hotel location was great, close to Eaton center, china town. No problem booking tours to Niagara Falls, just 2 hrs away."

"Room was very clean and put together. Quality furniture and bedding and very nice amenities and toiletries. Staff is very helpful and will answer any questions."

"良かったです！"

"All was very good."

"Its a quick trip to jays or bingo"

"Nice hotel"

"There were a lot of fees and taxes added on, so the bill was much higher than what I expected from Expedia"

"They allowed us to check a bit later Staff at the counter was very good"

"Rooms were great. Clean and we had everything we needed. Only downside was we were able to check into one hotel but our hotel was in a completely different place so we got turned around a bit. Otherwise, great experience"