Find Resorts & Hotels with Spas in Vancouver

"Totally catfished by the room photos online. Our room (543) was a dark bunker with a small door in one corner, that offered the only natural light. The view — The office employees working across the courtyard. The staff was friendly, but the building is old and are room was horrible. There are too many other nice hotels nearby to stay here. Don’t risk it. "

"Had a late night wonton soup at the food court which was one of the best I’ve ever had. I’ve never been a fan of resort fees and was very disappointed this hotel charges one. We stayed in a king suite which was definitely roomier but the furniture looked rough, damaged and dated. If you love planes flying overtop of your hotel room, this is your place."

"fantastic front desk staff. very friendly and helpful"

"Staff were friendly, convenient location and good amenities like the pool and cafe in lobby. However this hotel is incredibly run down and in need of maintenance and renovation. The guestroom hallways and elevators look like they are falling apart. My balcony door was broken and wouldn't open smoothly or lock properly. There was a musty smell in the room."

"This was to be a trip of a lifetime at a 5 star hotel which ended with us leaving feeling like we srated in a 3 star hotel. Our stay was 5 nights, room service did not touch the room for 3 days and we had to request to have someone come in twice to atleast empty garbages, give fresh towels, cups or refresh the beds. This is not the cleanliness or service expected for $400+ a night. The fridge in our room did not work which meant we could not store cold food items, the kini fridge was essentially just a warm box. The hot tub was malfunctioning, the water was scalding hot so we didnt get to experience it. The worst was our pre ordered breakfast for checkout day. I had to keep sending back my eggs because they were runny, the side was incorrect which resulted in a 1 hour wait and multiple phone calls for a correction. This service was lacking and resulted in me not having breakfast. My two family members and I wanted a wonderful breakfast together on our last morning which ended up ruined. Overall the experience which we expected to be amazing for our stay ended up being mediocre at best. If we wanted 3 star service we would have gone to a 3 star hotel. If my family ever manages to go on a vacation again it will not be at the Pan Pacific."

"Incredibly friendly and helpful staff. The room was incredibly clean and the hotel itself is quiet. The suites with a living room and kitchen are massive and our view down Burrard to the mountains and ocean was amazing. Our only two negatives were the elevator ride was slow and the hot water took a bit to get heated up."

"Piscine chauffée, idéal avec des enfants. Hotel centralisée, ce qui facilite les déplacements en transport. Personnel efficace et aimable. Je recommande!"

"Hotel was very clean and great workout facilities "

"Amazing "