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"This place is unbelievable. We loved it."

"Beautiful hotel"

"Free breakfast everyday, both including typical Costa Rican breakfasts, as well as pancakes for those who prefer a breakfast from home. The thermal springs were the best!! Especially the swim up bar (helps save money on commuting to other thermal springs as well as the entrance fee) Staff were wonderful! Sweet and helpful at recommending restaurants and activities:) Transportation from the airport to hotel was $225, so great to split between 5 people."

"very pleasant place for a relaxing vacation."

"Truly amazing!"

"Terrific location with view of volcano and deck for bird watching as well as many onsite free nature activities "

"The property itself was amazing the food also was amazing. The Spa was superb. Rooms were clean daily if requested. Staff was gracious and friendly. I will definitely recommend this resort. The views and the thermal springs were a sight to see. My only concern were the roads getting there from the airport. Make sure you make reservations to be picked up by the resort staff. Roads not easy to navigate for the average driver. It was an amazing Vacation."

"We enjoyed the whole stay at this property. It’s absolutely beautiful, friendly and a perfect location to enjoy the nature."

"Clean, nice staff overall, felt safe, beautiful hot springs and spa. Very dim lighting on path to rooms at night. My only complaint is that they are trying to charge me for a third person when only two of us stayed here, checked in, and confirmed with staff at check-in. Staff not being very helpful with refunding for the non-existent third person. Disappointing to my trip because I really did like this place, but probably won’t stay here again because of this. Double check your reservation with...

"Brand new. Great staff"

"Great view of Arenal, wonderful resort with great food rooms and staff that’s set in a tropical rainforest with magnificent wildlife"

"It was ok"

"Great buffet for breakfast. Lots of fresh fruit!"

"The hotel is overrated for the price. It is not clean and the food was regular, even the food was with hair. They don’t have even a mini fridge for such as expensive hotel. You have to park far away from the room. It was a lizard inside the blender and the pool has a frog inside. The view is not like it is in the picture."

"Everything was wonderful, highly recommend. Great view of the volcano, even had sloths on the property."

"This property was amazing. The breakfast included was cooked to order and was very yummy. The staff was super friendly and informative. The property felt very safe. We loved the private pool in our room and it felt very private."

"Great older resort located on the outskirts of La Fortuna. Needs some upkeep on the roofs and some of the siding, we could see outside through the cracks in our closet. But, great pool, hot springs, dining on site."

"Before I check in they didn’t tell me that hotel doesn’t have hot water, after check in they told me that system is broke and no hot water until 8 pm but I was there 4 days I had to take shower with cold water and never had hot water several times I complained but always they had a excuse "

"Everything was great! Staff was very attentive and helpful! Breakfast was good as well. The hotel is very beautiful "

"We stayed at several luxury hotels during our travels to Costa Rica and, while all were stunning, this one out-shown them all. We first learned of the place from The Reluctant Traveler and committed upon learning of their sustainability efforts. Upon arrival, we were warmly welcomed and our room was beyond expectations. We loved that they have an adult-only section of the resort. The design of the grounds encourages exploration and we saw a wide variety of birds including toucans, Curassows and...