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"The service and rooms were 5 star and we really enjoyed every aspect of our stay. We stayed in their suite with our two adult children and everything was amazing. Bedding was also top notch as my wife is very picky with beddings and she was very happy with the quality of the mattress and beddings. I give this resort a 5 star"

"⭐⭐⭐⭐⭐ Perfect Base for Exploring La Fortuna If you're planning a trip to La Fortuna, this hotel checks every box. The location is unbeatable — just minutes away from the Arenal Volcano, stunning waterfalls, and the heart of La Fortuna city. Everything you came to see is practically at your doorstep. The rooms are large, spotlessly clean, and fully air-conditioned — a true comfort after a long day of exploring. You come back and immediately feel at ease. Breakfast is included and genuinely good —...

"Un hotel muy bonito. Piscina de agua fría y de aguas termales. Muy buen desayuno incluido."

"very pleasant place for a relaxing vacation."

"Excellent service, staff was very kind. Room super clean and breakfas"

"Uniquely beautiful location and world class birding"

"The property itself was amazing the food also was amazing. The Spa was superb. Rooms were clean daily if requested. Staff was gracious and friendly. I will definitely recommend this resort. The views and the thermal springs were a sight to see. My only concern were the roads getting there from the airport. Make sure you make reservations to be picked up by the resort staff. Roads not easy to navigate for the average driver. It was an amazing Vacation."

"Nice and helpful staff. Good breakfast buffet options. Gorgeous views of the nature and the volcano. Only I wish the restaurant on site wasn’t so expensive…"

"Clean, nice staff overall, felt safe, beautiful hot springs and spa. Very dim lighting on path to rooms at night. My only complaint is that they are trying to charge me for a third person when only two of us stayed here, checked in, and confirmed with staff at check-in. Staff not being very helpful with refunding for the non-existent third person. Disappointing to my trip because I really did like this place, but probably won’t stay here again because of this. Double check your reservation with...

"My wife and I recently stayed at Hotel Sanctuarium for 5 nights for her birthday and 5 stars doesn’t express how much we enjoyed staying here. Every staff member from the front desk to our personal concierge to the restaurant/bar staff was top notch. They greet you everytime you enter the property, they decorated our room for my wife’s birthday, they give you tours around the hotel, they notify you when a macau is in the trees, etc. they take care of all the little details that made an amazing...

"The stay was a highlight of COSTA RICA travel. This property gives you a chance to enjoy the combination of a wonderful hotel stay (with breakfast included) and hot springs. Take time and enjoy hot springs in combination with cold water swimming pools. You can spend 2-3 hours in the evening, and same time in the morning just after your breakfast. "

"Great view of Arenal, wonderful resort with great food rooms and staff that’s set in a tropical rainforest with magnificent wildlife"

"The couples massage was awesome- but they really need a phone in the car parking lot to call for a ride up "

"It was ok"

"El servicio al cliente bastante malo , la mayoría hablan regañando al cliente . La habitación con una de las camas sucias . El personal muy mal entrenado"

"Everything was wonderful, highly recommend. Great view of the volcano, even had sloths on the property."

"Wifi no funciona"

"I stayed here for three nights. The first two nights were great, and the staff was friendly and helpful. However, my last night raised serious safety concerns for my family. I had to wake up early the next morning for a six-hour drive to Manuel Antonio, but around 1:00 AM, the unit next to ours started playing extremely loud music. A visibly intoxicated couple was yelling and screaming with no regard for others. I attempted to call the front desk multiple times, but there was no answer. After...

"El personal con servicio al cliente de primera .la instalación en muy buenas condiciones"

"Beautiful property with stunning views of Arenal. The room was clean, spacious, and very comfortable. Breakfast buffet was great each morning with made-to-order omelettes, a new variety of main dish options each day, yummy baked goods with fresh tropical jams (mixed tropical fruits & green papaya were my favorites), and a nice selection of sauces to add. Thermal springs were a main highlight of the stay, 7 pools allowed different temperature options. Their included relationship with another...