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"Our experience was as expected from a premier luxury spa resort. Its an amazing resort and experience."

"It’s was an okay stay, can see the potential in the property if they had to do a complete renovation"

"We stayed in a junior suite, and the private jacuzzi was a definite plus. Had a minor maintenance issue early in our stay which was very quickly addressed. The staff were fantastic - after a day or two we were familiar with most of the restaurant staff, who were all excellent. Great food, with a stand out breakfast buffet. Front desk staff were also super helpful. We had a wonderful stay."

"This made the Costa Rica experience soo pleasant. Incredible everything."

"Everything was perfect, from check in to check out. The staff was very friendly, the facility was beautiful, the room was even more amazing and the service was top notch! Deserve 6 stars ⭐️⭐️⭐️⭐️⭐️⭐️"

"The room and facilities were clean but not so much the pool area. Other than that, loved it!"

"Great food, amazing staff, gorgeous view of the volcano! Highly recommend! "

"This hotel is absolutely beautiful, worth every penny. The location is conveniently located right outside downtown. There is so much wildlife on the property. And they offer a free breakfast buffet, which tastes great and they offer a variety of foods. I would definitely come back to this property. A plus point is that they have a heated pool which is great in the off season ."

"omg this place is a paradise!! its such a small resort (like 30 rooms) however, it has like 8 pools, most of them thermal springs, the rooms are absolutely beautiful and the bathrooms are so spacious and clean! luxury and the staff is soooo nice! the breakast food was delicious!! 7 am breakfast everyday. we had dinner there once (not included in price) and that too was delicious. I honestly will book again, because i felt like i was in paradise!!"

"The staff and property was amazing, guides for the trekking trip were excellent. Only feedback is breakfast was very basic and can have better choices as well as quality"

"When we arrived my wife and I we were welcomed by Jerry and Geraldine from the firs moment they makes us feel VIP . All of their staff share the same goal to make us feel important, and we were. We estayed for four nights, and our experience was 100% ++ satisfied. Hotel rooms, garden, food, location, and the river in the back was great 👍 We recommend this hotel 100%"

"Excellente location. Beautifull. Good breakfast. Very clean. Nice place to stay."

"Staff was very friendly and knowledgeable. Willing to help as necessary. Everything was within walking distance. We only had 1 day that, for us was a washout. The jungle helps with any noise from other rooms. Highly recommend the night walk, especially for kids. The Puma trail offers a bit of nature if you slow down and look. There are other tours available also. Go with a guide, they will point out thing you will miss."

"El pase"

"I had a wonderful stay, the staff were very friendly and the breakfast was a plus !! Volcano view and nature everywhere!!!!"

"The receptionist (Adrianna) was very attentive. She helped in various ways to make sure our stay was lovely. However, we stayed one night less and weren't accredited for the short stay based on the policies of their hotel. We had an unexpected emergency and had to leave one night earlier."

"Clean room staff was great Ryan and his team were excellent parking is assigned you can have breakfast, lunch, or dinner there the cook and bartender were amazing Perfect all around !!"

"Loveeeeed it"

"Is a beautiful place with kind people and excellent service"

"Beautiful hotel, room with kitchen and hot tub was nice. Staff communicated immediately through WhatsApp whenever needed. Best hotel breakfast service we have ever had. Hotel was about a 20 min walk into town or just a few mins to the swinging rope on the Rio Fortuna. Only room for improvement would be some more hooks in the room to hang rain jackets etc… You could stay here and never have to leave the property the entire time."