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"Clean and friendly staff"

"Everyone was friendly and helpful. We enjoyed our stay. We paid for dinner for 2 and breakfast for 2 during the stay. The first night, our flight was delayed, putting us close to restaurant closing time, but they were very accommodating and it all worked out well. We enjoyed the dinner food and the breakfast buffet was excellent."

"Great selection at breakfast and great vale. Super friendly staff. Great central location. Highly recommend. "

"todo excelente"

"Very nice 😊 "

"Excellent staff and brilliant location "

"Staff were so friendly and the rooms were so spacious and clean. Loved the slippers and robes in the rooms. "

"Lovely "

"Greeted by very friendly team at reception. Room was great as was the breakfast. Would definitely visit again "

"Excellent "

"Was due to stay here last week, but due to a very unexpected death in the family, on the day we were due to stay, we were obviously unable to make it. Rang to explain the situation to change the date of stay to another month, got asked to sign up a members club? Went online to webchat, was told first yes I can move the date for free, then told minutes later I had to pay £150, which was more money than rebooking! Not helpful at all in situations like this. "

"Always a lovely stay at the Grand Central. Attentive staff, comfortable rooms and great food… Which is why we come back when we can. "

"Friendly staff and clean, spacious room. Key cards were didnt always work first time when travelling in the lifts and through doors."

"Everybody was very friendly and the whole hotel was lovely. The food was delicious. "

"The hotel did not have our room setup for four people, as the sleeper sofa bed was not even made. However, besides that, everything was okay. "

"Nice room, friendly and efficient staff would definitely recommend "

"The staff were very friendly and helpful and the location was central but that's where the good ended. The sheets and room could have been much cleaner. And there weren't photos of the washroom to know beforehand that the shower was literally in the room and the toilet was essentially a stall. Overall you get what you pay for "

"Lovely hotel, very friendly staff and the best bed bedding and pillows … didn’t want to get out of bed as it was so comfy! Good breakfast with a good variety of hot and cold foods! Good location 10 mins walk into city center! Would definitely stay again! "

"Simple and practical, great for solo travellers or if you just need to crash for a night or two. Room was clean and stocked just fine, temperature was nice and cool and the bed was comfy. The standard room was quite small but it was fine for my purposes."

"Breakfast coffee machine broken and so long queues. Breakfast buffet food great as always but replenishing needed to be more frequent and coordinated. Seemed few staff on. "