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"By far the staff team is the best thing about this hotel - friendly, helpful and attentive in just the right degree - advice: tip in cash - any tips added to a card bill do not get to the staff. Rooms: spacious, comfortable and spotless - a bit dated but hey, it's a classic building. Public areas: plush elegance - again a bit dated but comfortable and spacious although the position of the overly small bar causes problems getting to the restaurant at busy times. Restaurant: This was the big let...

"Firstly want to start of my saying the spa treatment and facilities were truly 10/10. The location was also great with nice walks and restaurants. However, for a 5 star hotel I was left a little disappointed. There was a whole in our duvet and the room had marks, chips and stains on the walls, dressing table and wardrobe."

"Visiting Gilbert and Sullivan Festival at Opera House across the Square. Ideal location for this visit. On payment of parking permit fee able to park in front of hotel for 24 hours. This permit made the afternoon walk around Buxton and the morning shopping trip much easier. The location of the hotel is perfect for any visit to Buxton. The hotel appears tired in decor but the room was pleasing and well appointed. The bathroom up a small flight of stairs was extremely well planned and a delight to...

"Everything was perfect my o ly negative was it was advertised as having fridge and there was not one in the room"

"Pleasant welcome & clean room. Negatives: Tiny tv English Bfast poor quality ingredients 10.30am booking out not acceptable ..particularly when paying £493 for 3 nights & then having to pay an extra £25 to book out at 12. A shame because staff all very friendly but obviously let down by greedy owners."

"Clean and good breakfast"

"The room was fine and was cleaned each morning. Staff were friendly and helpful. I was there for 4days and there were no problems"

"First of all the good : Great location and staff were excellent. Food was good. This venue is an older property so one would expect some dated elements and this was the case so no complaints about that expected aspect. I was there for a wedding and it was a 2 night stay and the function management was very good leading to a very successful day. But unfortunately my room was very disappointing. It was at the back of the hotel and the view was .... well there was no view, unless you count a large...

"Very good new hotel. Good rooms and hotel areas. Unfortunately breakfast quality needs a little attention. Bacon over cooked too long under service heat and dried, similar for fried eggs and had to request. Ladies working breakfast service very good and helpful. Did not see anyone from kitchen keeping watch and stocking breakfast buffet which was surprising for such a good hotel"

"Most of the hotel was in good shape, but our room (321) had a mildew smell and there was rust and mold/mildew in the bathroom, especially around the bottom of the door where it hinges. We loved the dining and lounge area, and found the staff to be very helpful. Breakfast was a little confusing and disorganized; for such a busy time it was clear that more staff should have been working. We liked the location and general ambience."