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"Outdoor pool. Indoor pool. Relaxed. Fine staff. Enjoyable stay. "

"I found my stay very enjoyable and the location of this hotel is really good"

"The tv in the room didn’t work I called reception they said someone was on the way up to the room - they never came Peacock out side the room all night and morning squawking and people running up and down the corridors all night "

"Historic hotel in great location for visiting the gardens and the opera house. Large room with good enough facilities. Good early dinner in the bar with attentive staff. We had a late breakfast at a busy time; reasonable choice. Metal serving spoons under the hot canopy were too hot to use; coffee was weak."

"Good venue"

"Everything about our hotel stay was superb food was very good. Amenities were great especially the swimming pool and gym"

"The WIFI and room were amazing and the staff were friendly. Breakfast was good but not much as an english breakfast but overall 9/10!"

"Lovely stay. Staff were super helpful and friendly. Really convenient for The Royal Concert Hall for someone with limited mobility. Whole hotel is a little tired, but was clean and facilities were excellent. The bathroom in the room was well proportioned but the toilet was situated under a grab rail which made it virtually inaccessible for a larger person, sitting sideways was the only option. The restaurant was lovely, but was under staffed, there only appeared to be one (lovely, helpful)...

"Pleasant location, spacious room, excellent breakfast."

"Nice hotel close to train station and arena"

"Great value, lovely setting, wonderful stay. Wish the service in the restaurant matched everything else, but looking forward to visiting again. A gem!"

"Great hotel, love it, love it, love it! Great facilities i.e. pool, sauna, rooms, bar, gym, toilets. Price competitive to others in the area. Quiet, clean, lovely beds and carpets, great views and central to restaurants. Only thing to improve is to have breakast a bit ealier, otherwise, great hotel, super recommended and will stay again for sure."

"Poor WiFi, additional charges for parking even it's not shown in the booking site."

"A nice clean room and shower. Perfect for a comfy sleep after a night in Sheffield. Will definitely be booking again."

"Fantastic high quality range of teas, coffees, cereals, grains, fruit, milk options and full English breakfast."

"We had a lovely stay here, nice breakfast included, 5 minute drive from Hope and easy access to lots of walking routes."

"Booked in and couldn’t even book in for the spa as it was fully booked because of a wedding. No email sent suggesting I needed to book. I only wanted to use the sauna. Lots of other people complained about the same thing. "

"There was only one member of staff there over our 2 day stay & she was really nice and helpful (she seemed to be covering reception, housekeeping & kitchen). Got to say all the public areas could do with a good hoover and the skylight in our room was covered in green algae. Our room was clean (apart from the skylights) but small. Breakfast was really poor for the price we paid. Hotel in general needs a good update as has loads of potential."

"Good location and parking. Modern and clean"

"We stayed at the Mercure for one night when attending a wedding at the Town Hall which was literally opposite the hotel. We were a bit worried after reading some of the reviews on here, but we found our room (Privilege Room 511) to be clean, in good condition and well furnished. If you looked closely there were areas around the edge of the room and behind the door in the bathroom which could have been hoovered better, but that's the same in any hotel. We were also missing the bottles of water...