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"Todo lindo"

"Property was pretty clean overall. The staff was not very friendly. Only the bellhops greeted really greeted you. The staff in the breakfast area, and staff passing by in general barely acknowledged your presence. The water for showers only got hot on the last day I was leaving. I had maintenance look at it, of course it got hot then but when it was time for a shower it did not get hot and in the middle of showers the water would just stop for a good minute before coming back on. Ordered...

"I LOVE THE BARCELO HOTEL! It is my home away from home! Everyone who works there is AWESOME and like family to me. I have been staying there since 2021!"

"The best breakfast ever!"

"The quality of the food at breakfast was not as good."

"Super great customer service"

"Hotel was super clean and staff was very friendly. Breakfast was super yummy but not very versatile as they served the same options every day. The area also felt very safe and secure and was within walking distance of all major tourist attractions. I’d definitely stay here again. One tip is that when inputting the hotel to Google Maps or Uber, you need to specify that you’re going to Kimpton Las Mercedes and not Las Mercedes, which is 20 minutes away in a different side of town."

"Hotel muy bonito, limpio, cómodo, seguro, muy buen servicio, desayuno muy rico, excelente ubicación. Super recomendado, cerca de todo"

"Todo bien"

"Very comfortable rooms and excellent and kind staff!"

"Ready enjoyed my stay"

"Excelente todo"

"Unfortunately, my client had a very bad experienced at this hotel, after staying their in the past, this time there was an electricity outage at the hotel at check out date. There was no one at the desk to attend my clients checkout. He had to drag 4 luggages all by himself down the stairs from 7 high. I finally made contact with the hotel on his behalf as he booked through me all he got was an apology, no compendation nothing although the staff informed expedia they offered a compendation but...

"Very good the personal staff"