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"Convenient, clean, friendly staff."

"Desayuno a la carta pero tienes que ir primero al lobby para que te den unos pases "

"I have stayed at the Plaza Hotel in El Paso at least 3 times while driving cross country! It’s a 5-star experience every time. Staff are friendly and professional, and the facility is excellently maintained. The valet parking is fast and efficient. The hotel is close to I-10 so it helps to quickly get on and off I-10! I’ll definitely stay there again!"

"Good service "

"Atención del personal"

"It was a good stay "

"Good service and great facilities"

"Our shirt stay was for a BTS concert and the staff was helpful, they were very busy and still were expedient."

"I was disappointed, because i ask for extra pillows ,they told me no, then the room was not ready. Also when i was there two cacaruche come out they where pretty big. The bathroom was not so clean. For the price i pay for staying there really disappointed "

"Habitación limpia"

"The room was nice and spacious, and the breakfast was very good. They offered eggs, sausages, cereal, juice, yogurt, and waffles, which I appreciated. However, there were several issues during my stay. The bathtub drainage was not working properly; after taking a shower, the tub filled with water even though the drain stopper was not in place, and it took a while for the water to go down. My plan for my two-night stay was to enjoy the pool, but unfortunately, it was not available. The pool was...

"It’s a nice stay very comfortable and friendly. There is a free shuttle, make sure you notify them ahead of time so they can arrange the pick up."

"Good parking, breakfast was expectedly okay."

"Friendly staff, everything was super clean"

"Our experience at this hotel was horrible, especially traveling with family. We arrived very late and the staff member at the front desk was nice and gave us our key, but when we got to the room, the door was already open which honestly scared us because we thought someone might be inside. When we entered, the room smelled strongly like cigarettes and the bed looked like someone had already been sleeping in it. In the closet we even found a used razor, and the restroom was dirty as well. We...

"Bathroom needed work as the hardware in tub/shower was terrible, mineralized and broken. Other then that everything was amazing and wonderful. "

"Buen personal, Limpieza buena,"

"Nice hotel but dated. The bed was very firm and thin. The shower constantly dripped. The walls are very thin and we could hear the neighbors. After the concert, we could hear street traffic until after midnight. "

"Very comfortable (large, clean rooms) and conveniently located close to the airport—within walking distance. Perfect stay."

"I am originally from El Pasó but not currently living there. I was in town for my father’s funeral services. Lizy at the front desk was extremely polite. She didn’t know my current situation and was still very understanding. I had made the wrong reservation and she helped me fix it and saved me a lot of time and stress. I can’t get over how friendly she was. Thank you"