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"On the whole it was a very enjoyable birthday weekend for myself and my wife. One small comment to make is on the Saturday night we opted for the buffet as opposed to the à la carte. The choice and quality weren’t the best but ok, only then to find out when the time came to pay that the costs were the same for the buffet as they were for the à la carte! Bit naughty really. "

"Olivia on reception was amazing,She fixed me with a de luxe lakeside room at 12 pm ,so I didn’t have to wait until 3pm checking.The Hotel staff are helpful and kind,The location is superb,breakfast was delicious.I slept like a baby."

"Brilliant Spa facilities and friendly & helpful staff "

"Could be outstanding but the kitchen lets them down. The location, hotel and staff are wonderful but the food is where the shine falls off. Decent menu but most of the food was bland, lacking taste or overly greasy (fish). Breakfast was wrong both mornings (even with simple request), kitchen needs to read the orders properly.. At the two dinners, both night people on tables around us were commenting on their food.. (which is such a shame for a lovely hotel..."

"The cottage was very cosy and had all the amenities we needed. The bed was so comfortable and everything was spotlessly clean."

"Pillows were unsuitable and we had a stiff neck. Dinner was not to my taste"

"The property was clean but a little dated. Breakfast was good. The food in general was good. The room was very dated and in need of an update. The prices were extortionate for where it is, way more expensive than Kent on par with London. The biggest miss sell is the tv. It is advertised on Expedia as a 55” smart tv. It is not 55” and is definitely not smart. This was extremely disappointing as my wife and I were looking forward to cosying up in the room and catching up with Netflix as we are...

"Beautiful hotel and grounds Lovely food, and the restaurant, bar teams were amazing Highly recommended"

"Very nice property. Pretty magical and relaxing atmosphere. Staff amazing. Great food "

"Overall very good service "

"Staff are great, facilities are very good and the hotel is in beautiful surroundings. The only thing that let us down was the breakfast at Brasserie32, it was genuinely awful "

"We loved our three nights at Ellenborough Park. What a gorgeous property. The room we had was number 40! Looked like a bridal suite!. The food was fabulous and great bar. The spa was excellent. Kevin is a great manager! Max, Charlie, Bernadette and all the other waiters were fabulous! The Sunday lunch was great! We will definitely be back for another visit!"

"The staff were all so lovely, welcoming and helpful. They couldn’t do enough for me while I was there. The building and surrounding area are stunning and very relaxing."

"Very old building, yet very charming. Many small sitting areas to read and to relax and they are really very cute. The facilities are very clean and well maintained. The staff are very helpful. A great experience for me. "

"Was expecting spa use"

"Excellent customer service by all the staff. Lovely property, lovely people, lovely food… Will definitely be back!"

"No hot water in our room unable to shower or bath in the morning Room in need of revamp Leisure facilities in need of revamp Food was not hot when served Staff unwilling to help? Unfollow not a great experience "

"I cannot say enough about how magical this place is! Perfectly situated for day trips throughout the Cotswolds. The definition of quaint and charming cottage in the English countryside. We had dinner and breakfast every day and the food is amazing!! "

"The room was pretty dirty, hair on the bed and in the shower. The sheets were scratchy "

"Nice big room. Liked the tub shower combo for soaking an aching body after a good days hike."