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"It was good stay overall"

"We loved our stay at Sugar Beach Resort. We were greeted warmly and felt welcome. Our room was very clean and had a beautiful view of the beach from our private spacious balcony. Beach chairs were set up and there were plenty. The hallways and elevator were very clean also. Housekeeping comes once every three days which was perfect for us, we prefer it that way. Everyday you choose what you’d like from a selection of boxed breakfast items for the next day, they deliver at your door at a time of...

"First, most personnel … outstanding. Breakfast was okay. Just okay. But it was not the right resort for us. We were certainly unaware that we had to let the front desk know we wanted our room cleaned. As frequent travelers, this was a first. (A backward first. Our experience has been to hang the well-known DO NOT DISTURB on the door handle.) So what happened when we asked Alicia at the front desk to make sure our room needed cleaning? Nothing. She wrote it down, so we made the erroneous...

"Rooms were very clean and will laid out."

"Very clean room"

"👍"

"Love it!"

"This property has very nice pools, a hot tub, a sauna, and nice patio area for drinks. The rooms were nothing special for the amount of money you pay, which was a bit disappointing. For that price, I would expect the room to be a bit larger and nicer, or at least an in room microwave. The water front had high levels of E.coli, so we weren't able to use it, which was the whole point of staying here, but that was no fault of the hotel. Everything at this hotel is insanely overpriced, but the...

"Clean room, friendly, helpful, staff, and great breakfast. Grounds left much to be desired with trash cans overflowing outside front entrance and in the restroom, dirty entrance rugs, and an overall lack of being attended to . The room was great and beds were amazing! Also, i was surprised to be on the third floor with a large window that opened wide and no screen. Thankful I didn’t have young kids with me and surprised that would even pass code."

"👍"

"Our stay was great. Everything was comfortable and for the most part clean… but our bathroom wreaked of urine as soon as we got in to the room and the smell never left. When I looked around the toilet, there was pee all over, I think the seal is bad on the toilet. I ended up spraying around the bottom with hand sanitizer and lining it with towels. It still smelled terrible. Other than that, great hotel! Easy check-in and out. No other complaints."

"Great place especially if you have kids! Breakfast could have a bit more variation for those staying longer but it was good nonetheless. Staff were super friendly and attentive."

"Beach view"

"Clean, safe and friendly stay."

"The breakfast bar was fantastic with lots of delicious food. The front desk staff was friendly and helpful."

"This is a great place to stay, however, if you’re in the adjoining rooms and you have noisy neighbors ….it echoes back into the other room if you’re not in a hallway room. The management was excellent on having a loud child next-door quiet down , even though it was due to the combined entry point. Loved the beds and the view was excellent. Rooftop bar was really nice and pleasant. They had cookies in the evening, which were really good and they always had to grab breakfast of croissant or stone...

"Hotel was clean and well maintained. We arrived around 8:00pm and decided to eat at the restaurant on property. We were surprised to be told that the kitchen closes at 9:00. It’s a Casino Hotel. Food was average and staff friendly but not well trained. Our server did not know how to open the bottle of wine we ordered but was very grateful we taught her. Also disappointed that they only clean the room every 3 days. When we requested fresh towels they left a bag of towels outside our room...

"Easy check in/out. Breakfast was standard. My only complaint would be that check in is not until 4 pm."

"Not as expected. The room was basically like a days inn with some added pine trim. If you’re not in the main building or have a balcony off the back, you’re better off staying somewhere cheaper. Nothing special and not as nice as the pictures suggested. The window was dirty, facing the highway, and you could hear the people above our room walking across the floor. The beach was tiny. It was barely as wide as the handful of beach chairs. Would not suggest for the price and would not go back."

"Kevon was great and super helpful! Room was clean and comfortable"