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"We enjoyed our stay at Hotel UMass on a recent visit to the town. Milan at the front desk was kind and helpful. Great price, very quiet, nice room. My only suggestion is to send an email confirming reservations a day before that includes specific directions of how to get to the hotel and front desk. We spent quite a bit of time driving around the campus. Thank you!"

"We stayed 5 days in the ground floor coach house room which was a lovely, large room with a sitting and dinning area as well as a private patio area. The room was lovely, AC worked great on an extremely hot week and the breakfast, all days snacks and common area were great as well. The staff was helpful with tips about things to do in the area. We had a great visit."

"The room smelled like the air conditioner filter had never been changed. The shower curtain bottom was sopped with water. The carpet was covered in debris. The television didn’t work. The nightstand lamp didn’t work and the desk lamp was missing a bulb. The window blinds were covered in filth. It was really bad."

"The front desk hostess upgraded us to a quieter 3rd floor room with 2 queen beds. Enjoyed our stay there; again friendly staff , clean premises (especially the bathroom) though tolerable musty odor probably from carpet."

"Place is beautiful, very classy."

"First rate"

"This was for a quick night sleep. Not going to lie, it felt a bit sketchy at first glance, but I was pleasantly surprised. The employee was friendly and helpful at check in. The room was clean and did not have a smoke smell. I will say the outside doors to our building had a card reader to get in but you did not need a card, which kind of creeped me out security wise but it was fine. They had a good selection of breakfast items, make your own waffle machine, eggs, bacon, toast, cereal, yogurt,...

"No breakfast!!!!!"

"For a contactless check-in method, the staff were very accessible -easy to communicate with; the method was great. The room was wonderful. The breakfast was excellent. I met the owners and staff the morning after I checked in (late @ 11:45pm). They couldn't have been more hospitable. I stayed at the Walnut Inn out of necessity, attending a friend's father's funeral, and the Inn could not have been a better place for me to stay. I can imagine others enjoying it for its warmth, decor (fresh...

"Everything was clean and well maintained."

"The place was fine--I don't demand much of a hotel. It is basically a place to sleep. However, more discerning travelers might have been upset by the fact that the supplemental door lock didn't work, one of the shelves in the closed was broken and the one day out of four that we had maid service, they seemed to only half finish the job. They may be very short of staff."

"Modern decor, rooms are expansive. A true Hilton experience, we had everything that we needed. "

"Y"

"Very nice people working at the desk. I think they live onsite."

"We spent the night after a wedding in nearby Northampton. It was a lovely place to return to at the end of a long day. We enjoyed our breakfast the following morning, both the buffet selections (especially the coffee cake muffins) as well as our conversation with staff member Kristen. We always try to support small businesses in the places where we travel and the Dasniel Stebbins House did not disappoint!"

"Spiritual, artistic home. Wonderful."

"Staff was super friendly, host was also amazing!"

"No view of the river as pictured in the online advertisement. Very misleading. View blocked by overgrown vegetation."

"Cute and cozy. Convenient location. Quite. Would like to have known the size of the mattress in the loft however, prior to booking."