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"The resort was beautiful. Extremely clean, staff was polite and helpful at all times. Looking forward to visiting again."

"The food was so good. The ocean view room was so beautiful. I had a great time. The staff was nice. I will be back."

"The A/C went out a couple of times."

"Property was clean and staff was very attentive . There was obviously damage from hurricane, but resort was trying it's best to rebuild. Pool area was immaculate! Buffet times were great, but alot of the same items everyday. El Dorado steaks were amazing!"

"the staff was polite. but there is no elevator. and the rooms are far from the main resort area. it was a decent property. but wouldn’t stay here again."

"Everything was nice and clean. Located in a safe walking area. Will definitely stay again"

"From the moment we pulled up to the front entrance of S Hotel, the experience was nothing short of exceptional. The staff greeted us with a nice cold towel and a drink of our choice, professionalism, and attentiveness that we instantly felt welcomed and valued. Every detail throughout our stay reflected excellence — from the immaculate cleanliness of the hotel to the beautiful atmosphere and outstanding customer service. The food was absolutely remarkable, prepared to perfection and full of...

"Poor service poor service"

"The property was well kept and clean. Very friendly staff. Food was excellent. Non stop entertainment on the resort. Overall 10/10 loved it."

"He property was not as advertised and most of the staff had nasty attitudes on Saturday"

"Nothing was liked and nothing was good about this resort. Our family left the resort after 1 day due to the lack of hospitality and quality of anything on the resort. Also they did everything in their power to add additional fees room change, keeping room close together all normal request that we requested prior to check in but I would NEVER EVER visit this resort again. Supposedly we are supposed to get refunded but I highly doubt they will complete the refund process. STAY AWAY or visit at...

"The safe did not work the AC did not work the whole time we were there they gave us a fam The telephone didn’t work and had to replace it. I would like a credit."

"The whole experience wad over and above. The staff was so friendly and helpful. Everything we needed was at our fingertips. The property was exceptionally maintained, entertainment was magnificent, food was stupendous. I can't say enough wondeful things about our stay. High recommend."

"The options for the included alcohol were very poor"

"We loved having the best of both worlds. We were staying in the jungle, but right across the street was the beach. The staff was amazing always, we loved it there. We definitely will be going back. You cannot go wrong. Staying at sunset at the Palms."

"Had an awesome time with my family, highly recommend!"

"1. First of all I chose their property to celebrate my 25th anniversary and requested some decoration in the room . They said yes. Upon arrival nothing was done in the room . Very frustrating to see this happened. When asked , they simply said - oh! The housekeeping must have forgotten . It shows they don’t care abt guest experience , no attentiveness and no courtesy! Atleast they could have said - ok we can do something later . But No Nothing !!! 2. No towels in the room upon check-in....

"Clean room Needs some repairs Staff great Food breakfast good"

"Excellent stay. The staff is super friendly. The facility is very clean and well maintained. The restaurant Marley’s by the sea is delicious. Very pleased and will return to this property"

"No coffee maker in room Could only get coffee in the lobby 7am-11am. No designated smoking area"