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"The AC in the room was very cold and when it was turned off, condensation started and water was all over the floor and walls."

"What makes this hotel is the employees Such wonderful people! We will return again Mist Fan would top this hotel above 10!!!!!"

"I love how clean the hotel was. I love how nice and helpful the staff was. I love everything about my experience at the RIU. The food was the only thing I would complain about."

"$100 was stolen from out of room and I didn’t like that you had to walk up and down the stairs, there’s no elevators. The staff in the kitchen was great. Hotel is not a resort for real. Lack of communication. I would never go there again"

"Nice"

"I ordered and paid for a swim out room, didn't get it until the second day and had to speak to the highest of staff to get it"

"Had an amazing time everything and everyone was perfect."

"The hotel itself is nice but most of the staff there were rude and unprofessional. My son is 6 and is autistic. He was crying during dinner because he was overstimulated, one of the host said “in this country, we have remedies to deal with kids like that.” As if she wanted me to beat my autistic 6 year old into submission. I WILL NEVER AGAIN GO THERE!"

"Breakfast was good and the resort was clean. The staff were also very helpful."

"I expected a wider variety of local dishes!"

"Everything was great!"

"This property was awesome it was really beautiful. The views were amazing my mom loved it. However the meal choices was limited. If you’re from Jamaica or visited a lot the food is not for you. Staff was great and welcoming but they are selling water even if you buy the all inclusive package which is not advertised here on Expedia. Also even though it says all inclusive not every drink is inclusive. So it’s better to just pay for the stay n buy water and meals outside the resort."

"Staff was very very helpful. Activities are easy to access and most are free of charge with your stay. Staff went above and beyond to also make my pregnant GF feel comfortable the entire time."

"Thus is my 11th trio to Jamaica. 1st to stay here and it was terrible. We were a party of 5 ,we upgraded to signature level. What a waste of money! No value its 100% a scam. Food is awful. Drinks at ool side offer no top shelf alcohol offered. Only at yhe bs lounge they had top shelf. My bathroom was dirty , has long black fake hair from previous guest. Sheets were stained. The help desk was NO HELP. No pool activities. No fun. Not worth it . Do not stay here"