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"Room was a bit dated, in need of a paint brush as much of the woodwork was peeling. Bathroom was adequate with a shower over the bath and quite a high step getting in and out. Toilet made an awful noise through the plumbing, and a previous occupiers bar of soap left on floor of electric radiator. Bed was comfortable and the room warm. Communal spaces littered with room service crockery from the time I arrived until the time I left. Reception staff pleasant, and the breakfast was the highlight...

"Lovely place, limited hot breakfast options. Need better supervision at pool/ hot tub children running wild splashing and playing about in the hot tub up until 9pm not ideal."

"Wow what a fabulous find this hotel was. From the moment we walked through the door we were met by a friendly receptionist who showed us around. We had a garden patio room and it was gorgeous. Our evening meal was divine, I had Stonebass and my husband had Tomahawk Pork. Breakfast was outstanding, the best my husband says he has ever had! We will be returning."

"Superb hotel full of character. Our room was beautifully appointed and very comfortable. We dined in the restaurant and were very impressed with the choice offered particularly for my husband who is coeliac and has to have gluten free. Every member of staff we engaged with were so polite and friendly. Our stay was an absolute delight."

"When I entered the room, there was a very unpleasant smell, like a dead rat. I requested several times that the staff change my room, but they refused and said they were unable to do so. As a result, I could not sleep properly that night and had a sleepless, uncomfortable experience. The next morning, I contacted Expedia, and only after Expedia intervened did the hotel agree to change my room. This was extremely disappointing because the hotel ignored the customer’s direct request but responded...

"Staff were very polite and friendly. Very clean and good location. Bed was very comfy and room had plenty of space. But…… decor, breakfast, exterior, road, games room all awful. No imagination or inspiration. Doesn’t need money just some thought and energy. Won’t stay again would rather pay £25 more for better quality. Worst of all our room absolutely stank weed and it certainly wasn’t us!!"

"Lovely Hotel, very welcoming. All staff were very helpful and pleasant. Enjoyed our stay. Would highly recommend"

"Friendly staff, clean room, convenient location. Plenty of parking and catered for gluten free."

"Very handy for the A1. Lots of parking as at the services. Room basic but clean and everything needed. Reception staff friendly and helpful."

"Loved cleaning service. Stayed 3 nights but didn't want room cleaned each day but they left fresh bottles of water, extra biscuits, teas & coffees, plus a fresh loo roll withoutvus asking. Wonderful. Dining service staff also wonderful, especially very friendly & helpful Julie."

"The rooms were clean and spacious . The only issue was limited parking my first night but I was able to secure parking space on subsequent days."

"This was a lovely quiet location which was very relaxing. The property we stayed in was lovely,my only disappointment was the bed was uncomfortable and both pillows were really flat. This however would not put us off staying again,we would just bring along our own pillows,and although the bed wasn’t very comfy,we could cope with this just for one night. Other than this ,we enjoyed our stay,and would definately return ."

"The parking was good, well lit and off road. The place was clean. The staff were helpful and friendly. The food was good and hearty. There was no aircon but a good fan. The room was warm as it was cold outside. And it was value for money."

"Nice hotel in nice town. Parking is not so easy - staff not particularly helpful and unaware of timings for parking"

"Clean, had everything we needed and more. Beds are a little on the small side (in length as well) and rock solid."

"Room very clean bed comfortable . Plenty of space for parking ideally situated for town centre . Will def use again when travel down from the north"

"Breakfast was good value "

"Very nice place, bedroom was spacious, , bed was very comfortable, bathrrom had a bath with a rain shower, complimentary toiletries. Tv, radio, ironing board, hairdryer, towels in room. Complimentary tea, coffee, hot chocolate , sparkling and still water. Plenty on the breakfast menu to choose from. Restaurant menu looks nice i didnt have a meal as was visiting family. Car parking available. Need to book in advance as it us a very popular place. Would of stopped 2 nights if there had been...