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"If you are looking for an older city/apartment like setting this is it. Building is very old. I can't really list amenities because there weren't any. If toilet paper and a mini bar of soap count, there you have it. The TV wasn't working at all--supposed to be a smartTV, but I was told the internet wasn't working so we couldn't even get the White Sox/Yankee game much less anything else. No coffee in room. Older AC unit was very noisy. Hallways smell of Fabuloso or some other cheap cleaner. ...

"Great location and nice hotel, very helpful and friendly staff."

"The staff is hard to reach before you get to the hotel. Once we arrived there were zero issues."

"The hotel is very dated. Room was not very clean, shower nob was broken, toilet was broken and would not flush. There wasn’t a lot of staff. The phones were not working it would send your calls to other departments. The TV casting wasn’t working. Basically nothing worked. Area didn’t feel safe at night."

"Stayed for two nights. Right away, the staff was so welcoming and very kind. The room was clean. I have no complaints."

"We enjoyed the roof top bar and the glass floor experience in the roof top bar Room was clean and breakfast changed daily In a good area for attractions and transport"

"The staff was excellent, as was the airport transfer. The hotel is very well located, close to the airport and the Fashion Outlets."

"The property was old and defiantly not 4 star hotel. At best its a 3 Star hotel. Location was great "

"Everything was great."

"Front desk staff Every front desk person was friendly and helpful Room Spacious and Recently updated Location Proximity to CTA is perfect or walkable to attractions, Grant Park etc Amenities 5 stars for on site washer dryer. First time I've ever seen this at a hotel"

"Good"

"Cute hotel downtown Chicago"

"The room/suites were perfect! Clean, comfy beds and snacks - just what one needs on vacation! Super location for walking and restaurants right nearby! Loved the self parking for ease of getting to car when needed."