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"The rooms were clean and really spacious. The view was amazing. Great location."

"I was their for a concert so i only stayed the night"

"I was moved not only by the sense of history, but also by the kindness of the staff. I want to come again."

"It was a great stay."

"One of our double beds had been severely urinated on and they made the bed up. Our kids had to sleep on it for on night and we had to get pull away mattresses in there and swap out the mattress."

"We rented 6 rooms for out stay. Three out of six rooms, my families found rats. One room caught two. A shower was leaking. We noticed when room 125 and 127 showered the floor outside of the hallway would flood. We let employees and the front desk know and nothing was done about it. We asked housekeeping for towels only to be told they don't understand what we were asking. The entrance at the D door smelled like someone threw up. We told the front desk and the employees about it when we first...

"This property was the calm in the midst of the storm. The staff was so kind and helpful when it came to assisting us with checking in and finding another night for us in the hotel. All of the staff took their time in answering all of our questions and treated us with so much respect. We are grateful."

"Great location near old market section of town. Bar & restaurant provide tasty options. Shuttle service provided with phone call or with front desk. The vibe is so cool!!!"

"The front desk person was not helpful,had to keep asking for essential for the room Breakfast was free but so basic,nothing great..place smell like weed"

"The staff at the front desk were great and very helpful. My son enjoyed the water park a lot. Having restaurants on site is also a big plus for an easy lunch/dinner. The room, however, has a bad layout if you’re bringing children with pack n plays. The 1 Bedroom Condo room has a one way in, one way out door so you either have to put the babies in the living room with full light or be very quiet when trying to get out the door. The room was also very dirty and could use an update. I would...

"The good news: the staff was responsive, friendly, thorough, and helpful. The bad news: The parking situation was bad. The road for the hotel was partially closed so getting to the parking garage while dragging luggage through downtown was a big pain. After managing traffic and closures from hotel to garage (15 minutes +), I had to walk a couple blocks, cross at a clearing, and walk back a couple of blocks with a heavy back-pack and suitcase. Parking also cost $18 a day. When I arrived I was...

"Thank you"

"Great location, many restaurants/shops walking distance, great restaurant in the hotel."

"I stay at this hotel every year for the Berkshire meeting. It's clean, predictable and the staff has always been great. Breakfast is not included so beware of that detail. There is a great breakfast place caddy-corner to the hotel called Lula-B's which has great options and prices. The downstairs restaurant in the hotel (Spencers) is fantastic. The gym is pretty good as far as hotel gyms go."

"The breakfast is fantastic and the location works perfectly."