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"⭐⭐⭐⭐⭐ Hyatt Ziva Puerto Vallarta Review (4.8/5) After spending a week at Hyatt Ziva Puerto Vallarta with my wife and our son, I can confidently say this was one of the best all-inclusive vacations we’ve ever had. From the moment we arrived until the day we left, the staff made us feel genuinely welcomed and cared for. They truly set the bar high for what an all-inclusive resort should be."

"Todo malo"

"I booked this hotel during the low season for myself and my son, and I was quite sure that the price I paid and the advertisement indicated that it was an all-inclusive package. However, as soon as we arrived, we were required to pay an additional $450 USD for food and drinks, which was very disappointing and unexpected. The hotel itself was very old and had an unpleasant smell. Most of the staff had very limited English, which made communication difficult. The main restaurant was extremely...

"El hotel está muy bien. El servicio 10/10 lo único que siento que le falta son más actividades dentro del hotel."

"Perfect in every way. Cute, quiet, gorgeous backdrop. Already planning our return"

"The room very clea, friendly staff, A/C working. Overall I enjoyed the staying."

"La alberca muy sucia! La comida siempre lo mismo, no puedes pedir nada de beber hasta las 10:30 am"

"Some of the water ponds were in bad shape and they smell, my wife kept complaining about the smell in the bathroom and water at the sink coming sore of a dark color , they told her they were going to send somebody but as far that we know they did not ."

"Perfect spot for family vacation with little children. Hotel is well maintained and very clean. All staff were very friendly. Only get club room for couple only. Loved breakfast buffet. I was not impressed with Mexican restaurant or dinner option. But the Italian and Asian were good food. Would prefer to have also buffet dinner."

"Clean and friendly"

"Excelente servicio en recepción"

"The housekeeping staff was extremely slow in responding to requests. Took a few hours to get some towels that were not there at check in. Took about 3 hours to get a plunger for our toilet that got clogged even after asking an employee that was passing by and two trips to the front desk. Housekeeping only came to clean the room once in our entire week there despite having the "please clean room" tag on the door. The kids club staff was absolutely priceless. The girls there recognized that my...

"Hotel super clean smells like a "

"Excellent service. I highly recommend Gilberto as your server by the pool. Nice place. Asked for their special menu they do have more than the all inclusive. Excellent food."

"Todo muy bien. El personal muy amable."

"Personal muy amable , comida buena , solo si les falta dar mantenimiento a la palapa de restaurante por qué tiene ellos y si lleve se hace desorden"