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"It was a beautiful establishment that allowed us to have a wonderful 2 week stay in a great area."

"Highly recommend staying here if it’s within your budget! If you have the Hakone Freepass, then head to Gora and the hotel has a very convenient shuttle bus stop there that runs every 20 min. Upon arriving staff greeted us, took our luggage, and coordinated check in. After check in, staff immediately escorted us to the room with our stuff while telling us highlights of the property, such as where the onsens were and where breakfast was. The room itself was great. It’s nice and clean. They...

"美味しいかった"

"窓が大きくて開放的でした。 シャワールームがあって驚きました！"

"Room is clean and staffs are helpful"

"食事やアメニティなど非常に女性に良いサービスが多かった。ただスイーツ、温泉好きの男性の私でも充分満喫できるお宿でした。施設も開放的、お部屋からも芦ノ湖が見られるのも良い点です。"

"ベッドの下までホコリがなく、トイレお風呂も清掃が行き届いており、連泊でしたが毎日快適に過ごせました。"

"部屋の広さ的にスーツケースを広げるスペースが手狭でしたがそれ以外は夜景も綺麗で素敵でした!"

"客室がとてもきれい"

"朝食のメニューが種類豊富でとても美味しかったです"

"Breakfast overall was wonderful. "

"Personal onsen experience was the best in my 14 day Japan trip. Outdoor onsen feels like soaking in nature. Very close to Hakone shrine and all most popular spots in area."

"スタッフの対応がとても良かったです"

"想定よりも隣の部屋の声が気になる事はなく良かった。駅やコンビニも近いため良かった。24時間の駐車場が少ないため宿泊時に心配だった。"

"We had a disappointing stay overall. It was quite challenging to make a dinner reservation, and unfortunately, we regretted dining there. We were seated near families with young children, so the atmosphere was not as relaxing as we had hoped due to the constant noise and screaming. We would have appreciated being informed in advance that the dining area was very family-oriented so we could have decided whether it suited the experience we were looking for. The food was also quite expensive and...

"Love the location and beautiful grounds. Perfect ryokan to stay in and the food was amazing."

"Top notch."

"Staff very attentive i Excellent service "

"Exceptional service from staff who went above and beyond. We dined at both the French and sushi restaurants and the food was amazing. Breakfast buffet was also excellent. The onsen was a great experience."

"I highly recommend this Ryokan for a traditional Japanese experience. The room was spacious, comfortable and I loved the tatami mat! The kaiseki and traditional breakfast meal were exceptional, with beautifully plated dishes. The staff were incredibly welcoming and helpful. The onsen was a wonderful place to unwind, with three options available - be sure to book in advance to secure a private timeslot. The nearby antique museum is also worth exploring if you have some free time. Overall, I had a...