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"Fantastic!!!"

"The whole staff was superb. Rooms amazing, breakfast was plenty and very nice. Nothing that could be faulted. Would definitely stay again 😊"

"Good points……Big hotel, helpful staff, Not so good points……lumpy pillows and bed was ok, hula hoops under bed so not thoroughly cleaned before our stay, no decaf beverage options in room, breakfast was nice on 2 days minus the mushrooms ( but did have them on last day) but they were very watery and not very hot, and again no decaf beverage options ,for breakfast time, no plug sockets by bed, noisy neighbours banging doors late at night, paint on outside of window and windows were very dirty,...

"Perfect stay from start to finish, would highly recommend & will definitely be booking again in the future."

"Great location to embark on a cruise. Staff excellent and welcoming. Good breakfast. Decoration looks tired & too much beige!!"

"Even though the location is in a busy party area, once you’re in the hotel, you hear absolutely nothing. Everywhere is walkable, so the location was very convenient. Staff was welcoming and friendly and the room had everything we needed. The ac worked great, and it was so nice to have a kettle, microwave, and small fridge. Would definitely recommend and wouldn’t hesitate to stay again."

"Lovely clean hotel, comfy bed, large bathroom, Location is brilliant Building is amazing very enjoyable stay again thank you"

"The only thing I think was needed was a small table were the 2 chairs are"

"Great city centre location (remember Liverpool is a big party town, so don't expect peace and serenity), and big comfortable rooms are great. Slight downside, for us, was being allocated an accessible room which doesn't really fit the bill if you don't need the adjustments made for accessibility. Reception staff for checking in were great and really friendly, and they were also very accommodating with looking after our luggage after checkout. If I was staying a couple more nights, the kitchen...

"No beating around the bush, the hotel was very clean and tidy, well maintained and in a central location. Staff were friendly and helpful. We didn't have any meals so cant comment. We stayed for four days and would do so again with no hesitation."

"Excellent location in Liverpool with very helpful staff"

"Nice room, comfy bed, good facilities"

"Nice central location. Staff very helpful with all enquiries. Would recommend it without hesitation 👍"

"Brilliant location and has everything one needs. Stayed before and would stay again."

"Property is in a good location. Grade listed building in good condition. Unfortunately the rooms were too hot, the air conditioning didn’t work. Fans were provided but they just moved warm air around. We booked 2 rooms and had to swap with our sons as the bed was too small for them in their room. All of us had very little sleep due to the rooms being too hot. We should have complained at check out but we were just too tired with having a busy day/night with very little sleep."

"Hotel is lovely but tired in some aspects like frayed towels marks on the carpet and chair and the wallpaper peeling in the room also shower was leaking at the part it joins the head. I woulda over looked and stayed here again but the heat was awful no air con did provide a fan in the room but the french doors didn’t open right up either but wasn’t just the room was roasting was the corridors etc aswel made me feel ill"