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"The fire alarm rang on the morning 08:00 of the 24th for forever, no announcements or guidance from hotel staff. Air conditioning was broken during our entire 3 night stay and we were told just as the receptionist handed us the keys, a bit late to also mention that there will be heavy construction drilling from 08:30-17:00 hrs, Add insult to injury there was no hot water from the 24th of July through our departure on the morning of the 25th. This was a severe hardship as we had a long journey...

"The hotel’s air conditioning we broke. View was nice. Front desk staff helpful. Expedia was terrible to work with. Could not speak to a person when there was a problem. Front desk staff had to call 2x, took about 45 minutes to get checked in!!!"

"I had the standard double room on this visit and it was pretty small. The room was clean, the water had great pressure and it was nice and hot. The walls are a bit thin, I could hear the lady in the room next to me coughing. But the location is quite fantastic!"

"We had a 20%off food and beverage however when asked the staff how we got this they said you could only get through booking with them and not expedia"

"I would absolutely recommend staying here. The property is a four-minute walk to Victoria station which was incredibly handy for getting around London - whether you take the train/taxi/bus. The property was clean and had an upscale vibe. The room itself was well-designed and felt newly renovated. The small details were all there, including large bath sheets, which I’ve never had in any hotel before. The complimentary breakfast in the am was fantastic. Something for everyone, including GF...

"5 stars for the candy kittens :) very clean, lots to do nearby & great transport links!"

"We had a great stay in this hotel. Rooms were clean and there was everything there that we required. We didn't eat in the hotel so can't comment on that. Location was good, we got busses most places from bus stops outside the hotel in either way. I would stay here again as we had a pleasant stay."

"No AC, so it’s noisy when you need the window open. Lifts are slow and insufficient."

"Great hotel, rooms a bit small and bathroom a bit tiny but all good for the rate and the location. My hotel door knob got stuck bu Michael (gorgeous Red-Haired) used his magic to make it work."

"I loved being there. Incredibly pleasant staff, great breakfast, wonderful location!!!!"

"Enjoyed out time at the hotel"

"Great experience!"