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"Our group stayed there because they provide the continental breakfast, but only coffee! Wrong information in expedia!"

"The room was nice and clean. Staff was friendly."

"The add more fee that was not mentioned when we check in ."

"Great location, great services and ammenities"

"Citizen M understands the new reality in travel. A comfy bed and wonderful large lobby to lounge in if we needed to linger. The breakfast was delicious and gave us the fuel that lasted the day."

"My room was clean but the shower hose was broken and water was coming out of it like a lawn garden sprinkler. There also was an incident in the lobby where a random guy from off the street came in the building and attacked a couple. Very scary moment till security came ."

"I'm not sure what happened to this hotel in the last 12 months but my experience this weekend left me with an extra bitter taste about this hotel. This is definitely the 2nd worse experience I've ever had at a hotel property...and I've visited a lot of properties. From a terrible room experience to not receiving basic services that normally come with stays at hotel properties (unless otherwise noted), not getting the best customer service, and a host of other issues I care not to mention here....

"The staff that checked me in was great she had excellent customer service and was very sweet. Location is great walking distance within all the restaurants and everything. However, my only problem was the cleanness of the bathroom. in hotel sheets, but I fixed that by wiping down the bathroom with wipes there was lots of hair on the floor and changing the sheets."

"Clean property. Close to the airport. Breakfast was good with essentials included. Simon at the front desk was very helpful. Wish they have an easier way to pickup and drop off guests without getting into the paid parking lot."

"Great Hotel"

"Great room. Large. Great comfy bed. Airport shuttle was very reliable clean and on time."